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Accessory Salesperson

Woodhouse Auto Family

Accessory Salesperson

Omaha, NE
Full Time
Paid
  • Responsibilities

    Directly responsible for selling vehicle accessories at the dealership and maintaining customer satisfaction standard. Interacts daily with Customers, Sales Managers, Sales Associates, Finance, Manufacturer Representatives, and Vendors.

    ESSENTIAL DUTIES

    • Informs customer of Woodhouse's after sale offerings, including; Service Department, Parts Department and Body Shop.
    • Presents vehicle accessory options to customers.
    • Maximizes profitability of each sale by selling vehicle accessories and aftermarket services.
    • Ensures customers are 100% satisfied by performing vehicle walk around inspection for proper accessory install prior to delivery.
    • Maintains accessory sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
    • Commits to becoming an expert and gain in-depth knowledge of vehicle accessories and technology.
    • Up-sells customers on add-ons to their vehicle purchases.
    • Prepares required paperwork and proper scheduling within guidelines.
    • Schedules accessories installed appointments for customers.
    • Verifies sales documents and related paperwork are correct and complete.
    • Maintains an owner follow-up system that encourages repeat and referral business.
    • Ensures 100% turnover to Finance and Insurance Department (F&I).
    • Supports sales staff to complete transactions in a timely manner per customer needs.
    • Works with Service and Parts Managers to ensure good communication and working relationships between departments.
    • Makes effective and persuasive presentations on topics to customers and management.
    • Attends sales meetings and training sessions as scheduled.
    • Addresses customer concerns or complaints promptly.
    • Works with vendors to ensure good pricing, service, and profitability.
    • Maintains frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current products, sales, and incentive programs.
    • Maintains a professional appearance.

    MINIMUM EXPERIENCE AND QUALIFICATIONS

    • High School diploma or equivalent
    • Valid driver's license
    • Ability to work Saturday
    • 1+ years of sales/customer service experience
    • Knowledge of the automotive industry
    • Good communicator: verbal, written, presentations
    • Strong organizational skills
    • Proven examples of being a team player
    • PC and Microsoft Office skills

    JOB KNOWLEDGE/SKILLS REQUIRED (PREFERRED)

    • Bachelor Degree in Business
    • 3+ years of automotive sales/customer service experience with proven history of consistently achieving sales goals and quotas