HOURS: 

MONDAY-FRIDAY 3-6 PM 

SATURDAY 8-1

JOB SUMMARY

Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.

WHAT YOU WILL DO

• Greet customers at the cashier window in a pleasant and professional manner
• Compute customer bills
• Receive cash, checks and credit card payments from customers; records amount received
• Make change and issue receipts to customers
• Provide cash refunds or credit memorandums to customers for returned merchandise
• Reconcile cash drawer daily
• Refer customers who have questions about the work performed, additional maintenance or repairs, etc. to the service advisor or other appropriate individual
• Handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution
• Maintain and file repair orders, parts invoices, rental forms; list missing documents
• Assist service department with telephone coverage
• Provide clerical and secretarial assistance to parts and service departments
• Work with department manager to keep abreast of new products and services offered, their features and value, and any changes in price
• Work with outside warranty companies to secure payment

WHAT WE HAVE

• No Sundays
• Health Insurance
• Dental & Vision Insurance
• 401K Plan
• Cafeteria Plan- Medical & Dependent Care
• Paid Vacation
• Employee Purchase Discounts
• Community involvement opportunities
• Family events