Essential Duties
§ Performs work as outlined on repair order with efficiency and accuracy, in accordance with Woodhouse and factory standards.
§ Diagnoses cause of any malfunction and performs repair.
§ Communicates with parts department to obtain needed parts.
§ Saves and tags parts of the job if under warranty or if requested by the customer.
§ Examines assigned vehicle to determine if further safety or service work is required or recommended.
§ Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
§ Documents all work performed and recommended on the repair order.
§ Road tests vehicles when required or refers to the test technician.
§ Participates in manufacturer-sponsored training programs, schools, and events.
§ Keeps abreast of manufacturer technical bulletins.
§ Supervises work of any apprentice technicians as assigned.
§ Reports machinery defects or malfunctions to supervisor.
§ Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
§ Follow the Woodhouse lug torque procedure.
§ Keeps shop area neat and clean.
§ Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
§ Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
§ Operates all tools and equipment in a safe manner.
§ Reports any safety issues immediately to management.
§ Follows established organizational procedures and health and safety policies
Complies with all laws and regulations pertaining to cleaning fluids, paint, thinners, and other hazardous materials. Reports any deviations to management.
WHO WE WANT
WHAT YOU WILL DO
At Woodhouse, we live to PASSIONATELY SERVE BY PROVIDING AN EXPERIENCE THAT EXCEEDS EXPECTATIONS. You will passionately serve Woodhouse's mission and your customers by ensuring every vehicle is repaired efficiently and accurately in accordance with Woodhouse and factory standards.
WHAT YOU NEED
PHYSICAL REQUIREMENTS
Must be able to lift 50 to 100 lbs. independently (depending upon dealership/manufacturer). Must be able to move parts and boxes weighing between 5 and 50 lbs. up to 100 yards, up to 20 times per day.
WHAT WE HAVE
(Only full-time employees are eligible for benefits listed above, excluding Employee Purchase Discounts)