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Automotive Warranty Administrator

Woodhouse Auto Family

Automotive Warranty Administrator

Omaha, NE
Full Time
Paid
  • Responsibilities

    Position: Warranty Administrator **
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    Location: Woodhouse Auto Family - 119th & I St. Omaha, NE

    Schedule: Mon-Fri 8am-5pm

    *Pay: $18.00 to $25.00 hourly, *previous experience will be considered.
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    Benefits include: Health Plan, Dental Vision, 401K Plan w/ company match, Paid Time Off, Paid Holidays.

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    As the Warranty Administrator you will prepares records and submit warranty claims to the OEM and reconciles them accordingly. Some of the duties also include:

    • Processes warranty claims in a timely manner for each franchise or distributor.
    • Processes all warranty paperwork to ensure proper documentation and policy and procedures are followed.
    • Verifies criteria required by factory or distributor.
    • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
    • Posts credits on the computer.
    • Resubmits all rejected claims promptly or receives authorization to write them off.
    • Follows up on payment of outstanding claims.
    • Files, scans and maintains all service records as required by the warrantor.
    • Keeps informed about all factory recalls and bulletins.
    • Processes body shop warranty claims for each OEM
    • Assists the cashier and telephone operator as needed.
    • Follows up on open repair orders over 30 days within assigned store.
    • Attends training for warranty certifications.
    • Cross-trains with each OEM to provide warranty coverage.
    • Maintains a professional appearance and a neat work area.
    • Follows established organizational procedures and health and safety policies.

    Minimum Experience and Qualifications

    • Must have a valid driver's license.
    • Clean driving record.
    • General accounting knowledge
    • General vehicle and parts knowledge.
    • Microsoft Office, Outlook, and Excel

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