Position: Warranty Administrator **
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Location: Woodhouse Auto Family - 119th & I St. Omaha, NE
Schedule: Mon-Fri 8am-5pm
*Pay: $18.00 to $25.00 hourly, *previous experience will be considered.
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** Benefits include: Health Plan, Dental Vision, 401K Plan w/ company match, Paid Time Off, Paid Holidays.
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As the Warranty Administrator you will prepares records and submit warranty claims to the OEM and reconciles them accordingly. Some of the duties also include:
- Processes warranty claims in a timely manner for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation and policy and procedures are followed.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on the computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Files, scans and maintains all service records as required by the warrantor.
- Keeps informed about all factory recalls and bulletins.
- Processes body shop warranty claims for each OEM
- Assists the cashier and telephone operator as needed.
- Follows up on open repair orders over 30 days within assigned store.
- Attends training for warranty certifications.
- Cross-trains with each OEM to provide warranty coverage.
- Maintains a professional appearance and a neat work area.
- Follows established organizational procedures and health and safety policies.
Minimum Experience and Qualifications
- Must have a valid driver's license.
- Clean driving record.
- General accounting knowledge
- General vehicle and parts knowledge.
- Microsoft Office, Outlook, and Excel
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