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Warranty Specialist

Woodhouse Auto Family

Warranty Specialist

Omaha, NE
Full Time
Paid
  • Responsibilities

    JOB SUMMARY

    Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

    WHAT YOU WILL DO

    • Process warranty claims in a timely manner for each franchise or distributor
    • Process all warranty paperwork to ensure proper documentation
    • Reconcile all warranty receivables with payments through the appropriate accounting schedule
    • Post credits on the computer
    • Resubmit all rejected claims promptly or receive authorization to write them off
    • Follow up on payment of outstanding claims
    • File and maintain all service records as required by the warrantor
    • Keep informed about all factory recalls and bulletins
    • Assist the cashier and telephone operator as needed
    • Attend warranty training courses as needed- on-site and/or off-site

    WHAT YOU NEED

    • Valid driver's license
    • Clean driving record
    • General accounting knowledge
    • General vehicle and parts knowledge
    • Microsoft Office, Outlook, and Excel

    JOB KNOWLEDGE/SKILLS REQUIRED

    • Ability to communicate effectively verbally and in writing
    • Ability to establish and maintain effective working relationships
    • Ability to multi-task and maintain organization of claims

    WHAT WE HAVE

    • No Sundays
    • Health Insurance
    • Dental & Vision Insurance
    • 401K Plan
    • Cafeteria Plan- Medical & Dependent Care
    • Paid Vacation
    • Employee Purchase Discounts
    • Community involvement opportunities
    • Family events