JOB SUMMARY
Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
WHAT YOU WILL DO
- Process warranty claims in a timely manner for each franchise or distributor
- Process all warranty paperwork to ensure proper documentation
- Reconcile all warranty receivables with payments through the appropriate accounting schedule
- Post credits on the computer
- Resubmit all rejected claims promptly or receive authorization to write them off
- Follow up on payment of outstanding claims
- File and maintain all service records as required by the warrantor
- Keep informed about all factory recalls and bulletins
- Assist the cashier and telephone operator as needed
- Attend warranty training courses as needed- on-site and/or off-site
WHAT YOU NEED
- Valid driver's license
- Clean driving record
- General accounting knowledge
- General vehicle and parts knowledge
- Microsoft Office, Outlook, and Excel
JOB KNOWLEDGE/SKILLS REQUIRED
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships
- Ability to multi-task and maintain organization of claims
WHAT WE HAVE
- No Sundays
- Health Insurance
- Dental & Vision Insurance
- 401K Plan
- Cafeteria Plan- Medical & Dependent Care
- Paid Vacation
- Employee Purchase Discounts
- Community involvement opportunities
- Family events