Join the Woodmark Hotel's incredible Still Spa Team as a part-time massage therapist! Great benefits, great team, great customers. Give us a call to talk about your schedule and what you are looking for!
SUMMARY: The Massage Therapist is responsible for administering body treatments and massages to guests. They will provide exceptional service to create an extraordinary guest experience and maintain the AAA Four Diamond standards.
The Massage Therapist will always conduct their self in a manner which supports the guiding principles of the Woodmark Hotel & Still Spa:
Acts with the highest ethical standards, treating others fairly & with respect.
Empower a diverse group of talented and prepared people.
Nurture lasting relationships with investors, customers and team members
Achieve optimum investment performance.
Focus on Continuous improvement of quality assets and services.
Consistently work to balance our lives and contribute positively to our communities.
ESSENTIAL JOB FUNCTIONS:
Provides prompt service with each appointment and performs services within the appropriate allotted time
Reports to work on time and according to posted schedule
Provides general resort information for guests
Attends appropriate resort and departmental meetings
Provides consistent professional body treatments in accordance with spa protocols and accepted certification practices
Is flexible with schedules, supporting the needs of the spa help with Spa functions and parties
Properly cares for the equipment and uses proper amounts of product to assist with cost control
Has complete knowledge and understanding of all services and products while educating and training guests in these areas; maintains professional continuing education and on-going product knowledge
Meeting minimum retail sales goals by actively promoting home care programs
Upholds the standards of sanitation and sterilization as directed by law and Still Spa policies and procedures
Maintains an up-to-date working knowledge of all hotel amenities as well as any special events
Upsells other hotel services and amenities to guests
Performs prep work and properly cleans and restocks room as required
Communicates to management any and all occurrences involving staff or guests in the spa that require attention
Actively promotes the spa, treatments, services, clinics and retail as well as programs, promotions and/or discounts available
Handles guests questions and concerns professionally and courteously
Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
Possesses the ability to work without direct supervision
Maintains a positive attitude and contributes toward a quality work environment
Regularly attends, participates in and supports training and staff meetings for the spa
Assists in all areas of spa operation as requested by management
Performs other duties as assigned