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Massage Therapist

Woodmark Hotel & Still Spa

Massage Therapist

Kirkland, WA
Part Time
Paid
  • Responsibilities

    Join the Woodmark Hotel's incredible Still Spa Team as a part-time massage therapist! Great team & great customers!

    SUMMARY: The Massage Therapist is responsible for administering body treatments and massages to guests. They will provide exceptional service to create an extraordinary guest experience and maintain the AAA Four Diamond standards.

    The Massage Therapist will always conduct their self in a manner which supports the guiding principles of the Woodmark Hotel & Still Spa:

    Acts with the highest ethical standards, treating others fairly & with respect.

    Empower a diverse group of talented and prepared people.

    Nurture lasting relationships with investors, customers and team members

    Achieve optimum investment performance.

    Focus on Continuous improvement of quality assets and services.

    Consistently work to balance our lives and contribute positively to our communities.

    ESSENTIAL JOB FUNCTIONS:

    Provides prompt service with each appointment and performs services within the appropriate allotted time

    Reports to work on time and according to posted schedule

    Provides general resort information for guests

    Attends appropriate resort and departmental meetings

    Provides consistent professional body treatments in accordance with spa protocols and accepted certification practices

    Is flexible with schedules, supporting the needs of the spa help with Spa functions and parties

    Properly cares for the equipment and uses proper amounts of product to assist with cost control

    Has complete knowledge and understanding of all services and products while educating and training guests in these areas; maintains professional continuing education and on-going product knowledge

    Meeting minimum retail sales goals by actively promoting home care programs

    Upholds the standards of sanitation and sterilization as directed by law and Still Spa policies and procedures

    Maintains an up-to-date working knowledge of all hotel amenities as well as any special events

    Upsells other hotel services and amenities to guests

    Performs prep work and properly cleans and restocks room as required

    Communicates to management any and all occurrences involving staff or guests in the spa that require attention

    Actively promotes the spa, treatments, services, clinics and retail as well as programs, promotions and/or discounts available

    Handles guests questions and concerns professionally and courteously

    Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction

    Possesses the ability to work without direct supervision

    Maintains a positive attitude and contributes toward a quality work environment

    Regularly attends, participates in and supports training and staff meetings for the spa

    Assists in all areas of spa operation as requested by management

    Performs other duties as assigned