Manifest Solutions is currently seeking a Work Scheduling Coordinator for a position in Tulsa, OK.
- Responsible for providing assistance in performing duties assigned in the work scheduling process in an area office including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service work force.
- Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.
- Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.
- Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.
- Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.
- Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
- Assist in scheduling planned Customer Service outages
Basic Qualifications:
- Associate's degree in engineering technology or high school diploma with experience as listed below.
- Progression through work scheduling assistant job family or a minimum of 2 years experience in distribution operations including good working knowledge of distribution work processes and procedures.
- Strong analytical and organizational skills, and the ability to effectively prioritize work are required.
- Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems.
- A working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred.