JOB SUMMARY:

Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.

ESSENTIAL FUNCTIONS:

• Answering phones professionally and timely.
• Answering email requests professionally and timely.
• Providing general customer service.
• Research of shipments for Corporate requests/reports.
• Research of shipments for Accounting requests/reports.
• Communicate charges with accounting when outside vendors are used.
• Understanding TSA regulations.
• Develop pickup/delivery routes and maintain contact with drivers throughout the day.
• Modify daily routes to accommodates the needs of customers.
• Act as a communication liaison between customers, drivers, sales, and Pilot facilities.
• Cultivate strong relationships with drivers and customers.
• Scheduling of residential pickups.
• Able to work overtime and weekend on call rotations.
• Other duties assigned deemed necessary by the Cartage Supervisor.

SKILLS/COMPETENCIES:

• Must be able to type accurately at least 35 WPM.
• Intermediate level Excel and Word.
• Strong written and oral communication skills are essential.
• Ability to manage deadlines.
• Strong knowledge of the roadways throughout the immediate and surrounding areas.
• Ability to work in a team environment in high pressure situations.
• Bilingual helpful: English/Spanish

EDUCATION:

• High School Diploma or equivalent.
• Certifications, if applicable.

EXPERIENCE:

• 3 years dispatching experience.

PHYSICAL REQUIREMENTS:

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required. Position may require working remotely at times.

See below for important qualities:

• Spanish speaking a plus
• Must have dispatch experience
• Multitasker, there are heavy call, email, and workload volumes
• OT and flexible schedule
• Good customer service skills

Company Description:

Work Source Staffing Agency In Los Angeles CA
At Work Source Staffing Agency, we are simply client focused. That means all our clients get dedicated premium service, and priority attention. If you are and entry level worker, senior executive, an HR Manager or a business supervisor, our focus is on what matters to you, including your goals, priorities, and ultimately your success.

Our locally owned Employment Staffing Office in Los Angeles, Ca works with you to understand your needs, monitor results, measure feedback and all with that personal touch. Our processes are designed to serve you better.
Work Source Staffing AgencyWhy Work Here?Awesome Company, dedicated, great work ethics, can growths within the company.

Work Source Staffing Agency In Los Angeles CA At Work Source Staffing Agency, we are simply client focused. That means all our clients get dedicated premium service, and priority attention. If you are and entry level worker, senior executive, an HR Manager or a business supervisor, our focus is on what matters to you, including your goals, priorities, and ultimately your success. Our locally owned Employment Staffing Office in Los Angeles, Ca works with you to understand your needs, monitor results, measure feedback and all with that personal touch. Our processes are designed to serve you better.

Address:

6080 Center Dr. 6th Floor. Los Angeles

Torrance, CA
USA