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IT Consultant

WorkSmart

IT Consultant

Charlotte, NC
Full Time
Paid
  • Responsibilities

    DESCRIPTION

    We're looking for IT professionals who will thrive working with multiple corporate clients to help them support, manage, and plan their IT infrastructure. Mainly operating in Windows environments, most of our clients are small businesses with little or no IT expertise in-house. We're not just looking for the best technical talent, we're also looking for folks who interact well with users - whether they're administrative staff or the business owner!

    This position provides service to our clients both remotely and on-site, and project planning and completion, strategic planning in conjunction with the WorkSmart team and clients, and limited on-call responsibilities.

    REQUIREMENTS

    We are hiring for multiple levels of Consultants, and we are looking for folks who are at different stages in their careers, ranging from entry-level to very experienced.

    • 1-10+ years administering Windows servers, including Exchange & SQL
    • 1-10+ years providing user support in a corporate environment
    • 1-10+ years managing network equipment (firewalls, routers, switches, etc.)

    You'll also need:

    • excellent communication (written and oral) skills
    • excellent documentation and record-keeping skills
    • the desire and ability to learn new technology

    BENEFITS

    This is a full-time salaried position with excellent benefits.

    • Overtime pay, even though it is a salaried position (Fluctuating Work Week)
    • Health, Dental, and Vision insurance
    • Short- and Long-term disability, plus basic life, at no cost to you
    • 401(k) with corporate match
    • Annual bonus program
    • Options for one day per week remote
    • Wellness reimbursement
    • Up to 4 paid days per year for volunteer activities

    CULTURE

    WorkSmart offers a strong, positive corporate culture that focuses on our three Core Values:

    • Do the Right Thing
    • Personal Connections
    • Hunger for Growth

    Do the Right Thing

    For our clients, this means making sure any technology and product suggestions we offer are based on need and fit.  We are not trying to upsell if there is no added value.  For employees, this means ensuring a fair and equitable work experience.

    Personal Connections

    We put a focus on forming personal relationships.  Outside the company, this helps us to better understand a client's unique set of needs.  Inside the company, this helps us to remember that employees have more going on than just their work, and we strive to achieve work-life balance.  This value also pushes us to communicate openly, resulting in people at all levels being very approachable.

    Hunger for Growth

    This manifests itself in different ways, ranging from our desire to expand our skillsets (regardless of role) to learning our full line of products so we can make the most informed suggestions to clients.  We view this as a hunger for improvement, natural curiosity, or a desire for continued growth and learning.