Job Description

Workato is the operating system for today's fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world's top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an experienced ENTERPRISE ARCHITECT to join our Customer Success team. This role will report into our VP of Enterprise Architecture and plays an integral role in guiding our enterprise customers on automation best practices, architecture patterns, governance processes, and helping them scale their automation practice.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking, and work to be a little better every day. Workato has also been recognized amongst the "Top 47 Enterprise Startups to Bet Your Career On in 2020", the "Hottest 13 Productivity Software Startups to Watch in 2020!", and the "Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage" by Business Insider.

RESPONSIBILITY

• Develop and maintain strategic business relationships with enterprise customers to drive adoption and expansion in upselling and cross selling

• Participate in both pre and post-sales activities with direct end customers and partners

• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries

• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.

• Develop content such as presentations, demos, white papers, best practices, solution packs, architecture patterns, and online courses for use by both customers and to enable our extended team.

• Conduct hands-on customer training, design sessions, complex issue resolution, and product support

• Lead, mentor, and train team members from the extended CS team and sales team to enable them with content and knowledge.

REQUIREMENTS

• BS or equivalent education

• 5+ years of Solutions Consulting, Solutions Architecture or Enterprise Architecture experience is a must

• Communicate effectively with Technical, Business and C Level stakeholders

• Experience documenting business processes and applying technology to optimize and automate these processes

• Understanding of security and governance needs in large enterprises

• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases

• Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.

• Excellent verbal and written communication skills and the ability to communicate ideas visually and create professional presentations

• Experience having worked in a start-up environment a plus

• Knowledge of AWS, Azure, and GCP a plus

WHY WORKATO?

• Supportive, collaborative, international team environment that supports remote employees (currently all of us!)

• Long-term prospects for a professional career in a high growth company

• Flexible Work culture

• Be part of a community-oriented organization with a history of giving back

• Best in class technology tools to empower you to do your best work

• Support for professional development and continuous learning

• Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue

• Company-sponsored team-bonding activities and team celebrations

• Employee and Customer referral bonuses

ALL FULL-TIME REGULAR EMPLOYEES IN THE US will also have the following benefits:

• Workato Stock Options at one of Silicon Valley's fastest growing startups

• Health benefits: Medical, dental, vision for you and family

• Pre-tax benefits: Flexible spending account, 401k, commuter benefits

• Company-paid life insurance and short/long-term disability insurance

• Employee Assistance program