Ohio Workers' Compensation Case Manager We're looking for our next Compensation Case Manager, someone with a service-oriented frame of mind even before they’ve had their coffee. We are looking for an individual whose smile and helpfulness can be heard over the phone and who enjoys learning something new every day. The ideal candidate must also be able to manage the routine work required to keep Ohio workers’ compensation cases moving forward and be motivated to deliver the highest-quality work to promote our firm’s reputation. This opportunity will not be for everyone, but for the right person, this could be the opportunity you have been looking for to make showing up for work exciting again. The person we hire will know what it means to work as a team. Our firm represents many injured Ohioans in their workers’ compensation claims. This requires a team approach. This team member will gather and document detailed, case-specific information about potential cases from our legal clients. This includes initial screening, explaining the firm's services, addressing the client's initial inquiries and needs, collecting data, conducting the Intake consultation, and preparing fee agreements and other initial documentation. The person we hire will value clients, be responsible for handling their cases with the utmost respect, accuracy, and confidentiality, and understand the importance of these factors to our firm's bottom line. Responsibilities: • Client Communication Intake: Communicate politely and professionally with clients, potential clients, and other parties via phone and correspondence; conduct client intake; send follow-up letters and emails to prospective clients. • Legal Document Drafting Filing: Prepare and draft motions, affidavits, applications for compensation, and required filings with the Bureau of Workers' Compensation and the Industrial Commission under attorney supervision. • File Document Management: Organize, index, collect, proofread, and file documents received from clients and third parties while maintaining accurate, duplication-free claim files. • Hearing Preparation: Assist the attorney in preparing for hearings by gathering and organizing documents, digesting key issues and facts, and coordinating with medical providers and clients regarding records and reports. • Deadline Database Tracking: Monitor all discovery and information-gathering deadlines and maintain up-to-date records in the client database. • Settlement Administrative Support: Work with the Settlement Coordinator to obtain cost printouts and verify Medicaid/Medicare liens; perform general administrative duties, including filing, scanning, photocopying, and handling continuance requests. Qualifications: The person we hire will know what it means to show prompt, consistent, punctual attendance, meet deadlines, work independently, and restore our faith in good old-fashioned work ethic. • Comfortable working on a computer (preferably a Mac), using the Internet, and must be familiar with Microsoft Word • A Bachelor’s or Associate’s Degree is preferred but not required • Experience working with the Solaris Portal to get Medicaid-paid claims information from Ohio’s Tort Recovery Unit is a plus, but we can teach you. • 3 years experience in a claimant’s workers’ compensation setting or at a Third Party Administrator is required, as is knowledge of BWC/MCO forms and procedures. • Having an open mind and willingness to learn “our way” is crucial for this role. • Detail-oriented Compensation: $50,000 - $60,000 yearly DOE

• Client Communication Intake: Communicate politely and professionally with clients, potential clients, and other parties via phone and correspondence; conduct client intake; send follow-up letters and emails to prospective clients. • Legal Document Drafting Filing: Prepare and draft motions, affidavits, applications for compensation, and required filings with the Bureau of Workers' Compensation and the Industrial Commission under attorney supervision. • File Document Management: Organize, index, collect, proofread, and file documents received from clients and third parties while maintaining accurate, duplication-free claim files. • Hearing Preparation: Assist the attorney in preparing for hearings by gathering and organizing documents, digesting key issues and facts, and coordinating with medical providers and clients regarding records and reports. • Deadline Database Tracking: Monitor all discovery and information-gathering deadlines and maintain up-to-date records in the client database. • Settlement Administrative Support: Work with the Settlement Coordinator to obtain cost printouts and verify Medicaid/Medicare liens; perform general administrative duties, including filing, scanning, photocopying, and handling continuance requests.