Job Description

Overview

This position is contingent upon award of contract

SOS International LLC (SOSi) is seeking a Workflow Support Specialist (WSS) to support a US Government Client. The WSS will be the tools expert for the contract, providing expertise on the tools and workflows for the contract. The WSS will also ensure disparate data collection, preparation, exploitation, and reporting processes are efficient and operational.

Essential Job Duties

• Assist with technology-based efforts, documenting and automating workflows, troubleshoot problems.
• Use data science methodologies to change and evaluate collections and utilize HLT to support translation projects.
• Execute tactical data quality control.
• Possess good command of the foreign media landscape in data handling technologies.

Qualifications

Minimum Requirements

• High School Diploma.
• 3 years of relevant experience, including managing workflows with multiple tools and processes.
• Experience with establishing and documenting repeatable workflows, automated data collection, and data handling.
• Proficiency with Microsoft Teams, Excel, and Word.
• Able to learn new tools and processes quickly and pivot to train others.
• Excellent written and oral communication skills, ability to engage collaboratively and effectively in a virtual environment within a diverse team.
• Strong time and task management skills.

Preferred Qualifications

• Bachelor’s Degree and one year of relevant experience.
• Experience with OSINT collection and translation of foreign media materials into English.
• Experience with machines translation tools.
• Foreign language capabilities at the proficient level (ILR 3/3+) or Advanced level (ILR 4/4+).
• Experience supporting the Intelligence Community (IC).

Additional Information

Work Environment

• Candidates must be US-based.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.