MITEL-SERVICE TECHNICIAN

Workforce LLC

MITEL-SERVICE TECHNICIAN

Richmond, VA
Paid
  • Responsibilities

    MITEL SERVICE TECHNICIAN(3 PLUS YRS EXPERIENCE)

    SUPPORTING LARGELY HOSPITALS, AND MAINLY COMMERCIAL CUSTOMERS.

    STRONG PROBLEM SOLVING AND TROUBLESHOOTING EXPERIENCE IN A CORPORATE STRUCTURE.

    CURRENT CERTIFICATIONS

    Certified on MITEL 3300 with

    • 3-5 years of field service experience on MITEL voice systems and applications.
    • MiCollab, NuPoint Messenger
    • MiContact Center, Oasys, MITEL 5000 certifications a plus.
    • CTS certification a plus.

    Comprehensive troubleshooting of audio video skills.Network architecture and infrastructure experience and virtualization (Video/Audio conferencing)

    Advanced knowledge of VOIP networking products and systems (Lan or Wan. Shortel, PBXs (Nortel, Avaya, Cisco, NEC, Shortel)

    MITEL SERVICE TECHNICIANS CANDIDATE

    Associates degree in a technology related field AND/OR 3 years of previous employment with AV support responsibilities in the AV industry. ADDITIONAL DESIRED QUALIFICATIONS/EXPERIENCE:

    Ability to troubleshoot and diagnose AV equipment failure, finding problems or root cause and resolve service issues related to Integrated AV systems

    • Projection systems / display devices
    • Crestron control systems/ Conference schedulers
    • Switching / routing / interfacing technology
    • Videoconferencing & Audio-conferencing technologies
    • Technical AV certifications such as CTS a plus
    • Proficiency in PC use with such programs as MS Word, Excel and Outlook.
    • Ability to work remotely with Control and DSP programmers out in the field to be able re-load programs.
    • Wiring and rewiring AV racked equipment for servicing and replacing
    • Network troubleshooting experience. Knowledge of commercial IT networks for LAN or WAN. Experience with VoIP networking products and PBXs such as Nortel, Avaya, Cisco, NEC, ShoreTel, Mitel, etc. are a PLUS.
    • Working knowledge of XP, Win7, W10, MS Office Suite, Mac OS, Networking protocols
    • Minimum of 3 years’ experience servicing and/or installing systems in a client facing capacity with prior corporate support services experience w/strong problem-solving and troubleshooting skills.

    MUST PASS A FULL BACKGROUND CHECK AND DRUG SCREEN AND PASS A HIRE-IT APTITUDE TEST

    PLEASE SEND RESUMES AS A WORD ATTACHMENT

    Interviews and immediate consideration.(QUALITY OF LIFE JOB)!! GREAT Company that respects your family!!

    Application link provided at:

    SALARY COMMENSURATE WITH EXPERIENCE.

    REFERENCES REQUIRED