Summary:Administer and monitor auto, general liability, and workers compensation processes to include claims management, reporting, and data gathering.Essential Functions may include, but are not limited to:

1. Review incident reports and gather necessary information to file and respond to general liability, auto, and work injury/illness claims.
2. Evaluate incidents to determine suitability for reporting through claims management system.
3. Enter information into claims management system and utilize system to manage cases and generate reports.
4. Monitor and review medical, legal, and relevant information related to claims.
5. Serve as point of contact with insurance and legal representatives.
6. Respond to interrogatories, requests for production, and other matters related to litigation.
7. Coordinate internal and external partners to establish and execute action plans relevant to claimsresolution.
8. Monitor and report on settlement actions.
9. Identify and escalate issues to resolution.
10. Intake and process First Report of Injury.
11. Request and review injured worker medical status reports; provide wage statements and other documentation related to work injury claims.
12. Facilitate the return to work and ADA interactive processes to include maintaining communication with affected employees and managers.
13. Prepare reports detailing claims, payments, and reserves.
14. Facilitate periodic claims reviews.
15. Develop, maintain, and report ROI and actionable metrics for Human Resources and Safety.
16. Review, evaluate, and analyze general liability, auto, and worker incidents to recommend practices and procedures aimed at controlling and / or preventing occupational injuries and illnesses and property damage.Required

QUALIFICATIONS:

1. Bachelor's degree in a related field from an accredited college or university, or a combination of formal education and significant litigation support or liability and claims processing experience.
2. At least one year of experience in a position in which a primary function involved managing data.

PREFERREDQUALIFICATIONS:

1. Knowledgeable of liability and worker's compensation claims processes and best practices.
2. Familiarity with theADA interactive process.
3. Experience handling interrogatories, requests for production, and other litigation matters.

REQUIRED COMPETENCIES:

1. Well organized and detail oriented with the ability to successfully multi-task.
2. Highly proficient in usingMS Outlook, Word, and Excel