PEER NAVIGATOR
Position location: Santa Ana, CA
Status: Full-time, Non-exempt
Salary range: $22.00 - $24.00 per hour
Travel requirements: 25% local travel by car, work vehicle provided
Remote Work: This position is not eligible for remote work
9-80 Work Schedule: This position is eligible for a 9-80 alternative work schedule
You may not be considering a career in the nonprofit world, but your heart and soul might be telling you otherwise. Maybe you’ve been reevaluating your greater purpose both personally and professionally. Your inner voice keeps telling you that you should be getting so much more out of your career. With all this global uncertainty, you might be thinking the best thing to do is just stay put.
Keep in mind that most successful people in this world flourish in tough times. Why shouldn’t you? Maybe it’s time for you to combine your purpose with your talents and move forward in a new direction. A direction that enhances your career growth by providing you the pathway to reach your fullest potential and encourages you to thrive.
Imagine yourself having a direct, positive impact on the lives of Veterans, and their families as they overcome extraordinary barriers so they can achieve a meaningful and productive livelihood.
DESCRIPTION
The Peer Navigator is part of our behavioral health program, co-located with the County Veterans Service Office (VSO) designed to screen, assess, and engage Veterans and their family members for behavioral health services. Services are short-term (3-6 months) and are intended to facilitate the linkage to appropriate services and address bio-psycho social barriers.
The Peer Navigator will utilize active listening skills and motivational interviewing while applying an empathic approach during all participant interactions. It is the responsibility of the Peer Navigator to provide over-the-phone and face-to-face peer support to Veterans, Active Duty Military Personnel and their families while navigating the service system through the provision of accurate information, assistance and referral, proactive check-in, follow-up assistance, program enrollment and advocacy with the ultimate goal of helping our participants enroll in and receive the services they need.
DUTIES AND RESPONSIBILITIES
KEYS TO SUCCESS
To excel in this role, you will bring a service-oriented approach and identify opportunities to assist our Veterans overcome barriers. Go above and beyond to ensure the Veterans get the support they need to succeed, including:
Client first -- Put the client first, identify their needs and help them navigate their way to success.
Emotional intelligence -- You'll need to collaborate with a wide range of personalities in order to get your job done. This will require outstanding interpersonal skills as you adapt your approach to effectively communicate with participants, and community agencies, organizations, and program staff; you'll also showcase the utmost diplomacy and trust as you'll be dealing with the inherent personal sensitivities of helping participants overcome personal barriers.
Flexibility -- You'll need to balance time and work with many different participants on their goals, juggling different priorities while at the same time flowing with the many changes we incur as we constantly adjust to meet the needs of our Veterans.
An eye to the future --You'll take a proactive approach to monitoring >span class="NormalTextRun SCXW15601713 BCX0">Veterans and current trends with services and resources available to the military and family community.
REQUIREMENTS
Education and Experience:
Skills Set:
PHYSICAL REQUIREMENTS OF THE POSITION:
BENEFITS:
This full-time position is eligible for medical, dental, and vision coverage for up to 80% coverage on a base plan for the employee as well as generous paid holiday, sick and vacation leave. Life insurance and additional supplemental benefits are also offered.
As an Equal Opportunity Employer , Working Wardrobes does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
About Us
At Working Wardrobes, we do everything in our power to help men, women, and veterans overcome difficult challenges so they can achieve the dignity of work and the power of a paycheck. Our guiding philosophy is a belief that people are more powerful than the barriers they face and that all clients share a common desire to achieve success. The greatest measure of their success is hearing a client say, "I got the job!" We empower our team to also achieve career success. As a team, we work hard, have each other’s back and think creatively to achieve our goals.
Here’s your Call to Action!
We hire talented people based on evidence of your accomplishments and cultural alignment. If you’ve read this far, we invite you to apply so you can have the opportunity to work with a fantastic team! In fact, we were awarded one of OC Business Journal’s Best Places to Work in 2021 & 2022! Resumes are a standard but we’re more curious about how you answer our assessment questions in the application process.
*Please note: Submitting well-thought-out responses to these questions while applying on our company site, will prioritize a response from us.