Join Our Growing National Fitness Franchise Headquarters Team in Alpharetta! - Franchise Support Coordinator Position

We are a dynamic and fast-paced National Fitness Franchising Headquarters in Alpharetta, seeking an experienced professional to fill the role of "Franchise Support Coordinator." This position offers a diverse range of responsibilities with a primary focus on Franchise Operations and Brand Quality. As a vital member of our team, you will collaborate closely with various departments within the Franchise Support Center and provide essential assistance to key executives, reporting directly to the SVP of Franchise Operations & Construction.

Job Description/Responsibilities:

Manage and maintain franchise documentation and file system

Handle administrative tasks efficiently

Manage the Microsoft Outlook email setup and oversight for our franchise network

Coordinate with Career Plug platform for seamless communication and engagement with Franchisees

Actively engage with and implement FranConnect Franchising Platform

Coordinate several other platforms to streamline processes

Oversee the Bridge Learning Management System, handling enrollment and user database for our network, and supporting franchisees with course delegation

Develop Bridge LMS Courses based on Franchise Operations University Training classes

Provide assistance to C-Suite with miscellaneous personal tasks

Arrange travel logistics for Field Support Team and Executives (flight, hotel, car rental)

Review 3rd party site inspections and Area Developers’ site inspection reports for Brand Quality

Maintain direct contact and effective communication with Franchisees

Assist with our yearly conference event planning and logistics

Culture & Benefits:

Values-driven environment focused on Attitude, Care & Excellence

Enjoy a FREE Membership to our 24-hour fitness centers

Access to an onsite fitness center

Utilize the onsite Human Touch Massage Chair and Beauty Angel Red Light Therapy units

Company-paid health care benefits with additional optional coverage availability

Preferred Qualifications:

Proven administrative experience

Strong proficiency in Microsoft Office 365 programs (Word, Excel & PowerPoint required)

Comfortable with computers and Internet usage

Excellent organizational skills with the ability to prioritize and multitask effectively

Can work efficiently under interruptions and return to regular tasks promptly

Exceptional attention to detail

Excellent written and verbal communication skills

Self-starter with the ability to work independently with minimal supervision

Maintain a positive and professional attitude in a small office environment

Demonstrated reliability in handling confidential matters related to the Franchise Support Center

Flexibility in scheduling if needed

Must have dependable transportation

Ready to Join Our Team? We are excited to hear from interested applicants who share our values and are eager to contribute to our team culture. Initial introduction calls will be conducted via Microsoft Teams.