Job Description

Title: Workplace Experience Site Lead

Location: Seattle, WA 98101

Duration: 6 Months

Job Type: Contract

Work Type: Onsite

Job Description:

You will:

• Manage the Office Operations, Guest Services, and Event functions of the Seattle office.

• Manage the reception area and greet visitors; be the first friendly face people see.

• Work with Sr. Workplace Manager to execute Facility and Asset Maintenance programs.

• Collaborate with Sr. Workplace Manager to create WE team OKRs and KPIs in line with the company OKRs.

• Provide project management support to capital and construction projects, along with office moves in your assigned site.

• Assist in the program management and execution of Workplace programs, including: Food and Beverage offerings, Guest and Visitor Services, Health and Safety, Sustainability, Employee Wellness, Events & Engagement.

• Foster positive vendor relationships, enforcing exceptional service and cost efficiency. Maintain associated contracts and payments and evaluate term renewals.

• Commit to the Diversity, Inclusion and Belonging goals and look for opportunities within your work streams to demonstrate, including helping with DIB events & engagement.

• Provide event execution, strategy, and resources on any in-office or virtual events for the Seattle office. Assist other offices with event planning.

• Plan and execute marquee events for the Seattle office; Holiday Party, Board Meetings, and Summer Party.

• Collaborate and align with other key stakeholders including but not limited to C-Suite, Business technology leader, Security, Finance leaders and other various senior leaders in the office.

• Look for opportunities for continuous improvement across all work areas

About you:

• 5+ years comparable experience in Facilities Management or Workplace Experience/Operations

• Experience in Office Construction Management

• Exceptional skills in Project Management and Change Management

• Comfortability using Project Management and Collaboration Software

• Hospitality-minded with solid knowledge of the Seattle metro area

• Proven ability to work independently with strong project and task follow through skills

• Extraordinary People Management skills and inclination towards people empowerment

• Strong analytical and decision making skills

• Ability to communicate professionally, both written and verbal with individuals at all levels of the organization

• Demonstrated ability to maintain confidentiality and exercise discretion

• Commitment to the values and goals related to Diversity, Inclusion, and Belonging

• Can do attitude, responsible for being a positive example to the values and culture

• Experience in managing agile work environments

• This is an in-office position.

Additional Information

Communication will be via Teams and Outlook. Meetings are conducted remotely as this is a face-to-face role. New agents need to get used to using is their feet and their mouth because they're going to be walking around talking to folks face to face. Will need to be able to manage an iPad, manage a checkout system, and manage a like root-based map system. It's not exactly all pen and paper. Someone does need to be able to use a cursory level of technology to succeed in the role. Training will be provided for first week.