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Customer service representative

Workway, Inc.

Customer service representative

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. Work with a leading provider of title insurance and settlement services to the real estate and mortgage industries. No matter what position within the organization, you'll experience tremendous professional satisfaction in an environment where they genuinely support and appreciate each other.

    We are looking for a CUSTOMER SERVICE REPRESENTATIVE responsible for employees perform a host of customer service duties such as receiving calls and requests from internal FA partners, few selected lenders and external notaries. 

    YOUR SPECIFIC DUTIES WILL INCLUDE:

    • To search for notaries to conduct loan transaction home loan closings.
    • Easy training provided to the Team member.
    • Interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems.

    SPECIFIC QUALIFICATIONS FOR THE POSITION INCLUDE: 

    • High School diploma or equivalent.
    • 1-2 years related experience in Customer Service, Inbound/Outbound Calls, and Data Entry Experience.
    • May interface with offshore call center to answer questions on process or specialized situations
    • Proficient MS Office skills.
    • Must be able to navigate a computerized data entry system or other relevant applications.

    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 

    TO RECEIVE STATE AND FEDERAL COMPLIANCE POSTERS, E-MAIL HR@WORKWAY.COM OR CALL 972.514.1515.

    Company Description

    Workway is a specialty staffing company, working with organizations across the country in search of exceptional candidates. Our team of employment experts provides recruiting services across a range of market sectors including:

    • Real Estate and Banking services including Title, Escrow, Mortgage, REO/Foreclosure, Banking and Credit Union
    • Professional Staffing including Finance, Accounting, Clerical, Administrative, Education, HR and Legal
    • Technical Staffing including Engineering, Information Technology and Scientific To meet the challenges of a changing economy, we are consistently forming relationships with new employers, providing opportunities for our top talent. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.