Job Description
Our passionate, creative, and talented employees are transforming the ways small businesses operate. We are firm believers that great technology should be accessible to businesses without big budgets or big teams, which is why we create flexible solutions, so our customers can effectively manage their people, inventory, time, sales, and more with less effort.
We are excited about creating great experiences for our customers and their employees, which is why we value our employees and recognize and reward hard work. We are changing the landscape for small businesses and are looking for likeminded individuals who want to make an impact at a fast-growing company.
We Are Looking For A Product Manager Who Is:
Passionate about creating great experiences for our customers
Detail oriented and able to think about products holistically
Self-motivated and resourceful
Creative, and able to think outside the box
Able to multi-task, and a fast learner
Eager to solve problems
Empathetic and can project themselves into the minds of customers
Able to prioritize and knows when to “ship” features and products that deliver value
Receptive to feedback from colleagues and customers
Enthusiastic about their work
Responsibilities:
Own the feature definition of products or product lines
Define feature details and define use cases, business rules and requirements, and user flows
Own and maintain an ordered backlog based on priority for new features, enhancements, and new products
Create, develop, and execute strategic plans to deliver new features, enhancements, or new products from concept to launch
Conduct research and analyze the market and competitive environment to identify customer needs, market gaps, and opportunities to create a differentiated product vision that delivers value across multiple platforms
Defines and measures KPIs to evaluate the impact of what is delivered and prioritize iterations as needed
Own goals, roadmaps, priorities, education, rollouts and communication for the team
Ensure initiatives align with product goals and objectives
Define feature details and define use cases, business rules, requirements, and user flows
Provides cross-functional leadership and bridges organizational (e.g. processes) gaps between different functional groups — most often between Engineering, Marketing, Sales, and Support
Flesh out ideas with wireframes and mockups (in conjunction with designers)
Solicit and prioritize product feedback from internal (Sales, Support, Executive, etc.) and external (customers) stakeholders to expand product backlog
Product expert and go-to-person for product questions, advice, and ideas
Manage releases through feature review and sign off, release notes (internal and external), training, and online help creation
Drive execution and remove roadblocks
Problem-solve existing challenges and anticipate potential future issues
Manage multiple tasks and projects simultaneously
Produce quality work while maintaining a strong sense of urgency
Participate in project planning meetings and activities
Perform other duties and projects as assigned
Required Qualifications:
Experience with SaaS
Bachelor’s Degree in Product Development, Product Design, or related field strongly preferred
1-2 years in product management or related experience
Extreme attention to detail
Experience with the design and development of web and mobile applications
Ability to rely on experience and judgment to plan and accomplish goals
Ability to work in a fast-paced environment
Excellent team work and written and oral communication skills
Familiarity with Agile Scrum methodology
Physical Requirements:
Ability to sit for an extended period of time.
Constantly operates a computer and other office equipment (e.g. calculator, copy machine, printer).
Company Description
Workwell Technologies Is a fast-paced and dynamic industry leader helping small businesses organize and streamline their timekeeping management. In other words, we leverage versatile technology backed by cloud-based services to level up the time and attendance game. Our technologically advanced time clocks, time and attendance cloud-based services, and time clock accessories help small-to-medium size businesses streamline their day-to-day operations. Additionally, we provide exceptional customer and technical support via phone chat and email to all our customers. We’re a multi-faceted bunch with a wide range of skills and interests, and we pride ourselves on our commitment to having a true work/life balance. We’re a collaborative team with a collectively strong work ethic and go-getter attitude. If you think you’d be a good fit, then we’d love to hear from you!