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Food and Beverage Manager

World Equestrian Center

Food and Beverage Manager

Wilmington, OH
Full Time
Paid
  • Responsibilities

    Located on State Route 730 in Wilmington Ohio, the World Equestrian Center is seeking an experienced Food and Beverage Manager with strong culinary skills to join our team.

    The Food and Beverage Manager is responsible for all Food and Beverage Operations, supporting management team in all aspects of operations including guest and associate satisfaction, planning and implementing SOPs, menus, budgets, hiring and training associates, ensuring quality standards are met, supervising staff, and applying relevant management principles to assure that the wants and needs of guests are consistently met and exceeded.

    Our compensation package includes a competitive salary (commensurate with experience and skills), medical, dental, vision, STD/LTD, Life, 401k with match, vacation, PTO after 90 days, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

    PRIMARY RESPONSIBILITIES:

    Essential Functions:

    Manage the day to day operations of the Café, Dark Horse Coffee Truck, Paddock Club, The Food Truck and Banquet functions as well as assists in the daily operations of all departments as needed.

    Provide effective orientation and training for new team members and professional development activities for experienced team members.

    Oversees Food and Beverage operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel.

    Inspect locations to ensure all safety, sanitation, preventive maintenance and other standards are consistently met.

    Ensure standard operating procedures for revenue and cost control are in place and consistently utilized.

    Assist in planning of external/internal marketing and sales promotion activities for the food and beverage department.

    Interact with both internal and external customers/guests.

    Ability to manage different aspects of the operations such as food standards, training, costs, scheduling, safety, etc.

    Develop and organize work schedules, shipments, cleaning schedules etc.

    Manage employee conflict and guest concerns.

    Ensure consistent brand service standards are delivered in every area.

    Evaluate levels of guest satisfaction with a focus on continuous improvement.

    Be aware of trends and propose ideas to build the range and quality of food and beverage within the World Equestrian Center.

    Optimize sales and contain costs, identifying any areas for action.

    Set achievable budgets and other short- and long-term functional goals.

    Provide effective leadership to the food and beverage teams to ensure targets are met and complete monthly inventory.

    The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

    We are proud to be a Drug Free Workplace/EOE.

    All applicants will be required to submit to a background check prior to employment.

    Required Skills & Experience:

    Strong organization and presentation skills.

    2 years of culinary experience.

    Must be able to work independently and simultaneously manage multiple tasks.

    Must be outgoing and a proven self-starter.

    Weekends and Holidays may be required as business needs warrant.

    College degree preferred.

    Minimum of 1-2 years in Food and Beverage Management experience required.

    Previous experience in a hotel or restaurant customer service role preferred.