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World Vision is now hiring for a VISION TRIP MANAGER

01 AT A GLANCE

ROLE: Vision Trip Manager

REQUIRED EXPERIENCE: Requires a minimum of three years of project management and has domestic/international travel experience. Exceptional customer service. Great communication skills.  Knowledgeable of various virtual conference platforms (Zoom, Ring Central, etc.)

PREFERRED EXPERIENCE: Project Management certification. Experience with C-Vent systems. Verbal and written fluency in both English and Spanish. Prior experience arranging international travel. Knowledge of creative design, scripting, run of show development, story development and story telling, desired. Experience with training and coaching external and internal clients (i.e. fundraising colleagues, peers and staff). Knowledge on video editing, trimming and adding captions, highly desired. 

LOCATION: Strongly prefer candidates in Federal Way, WA or Washington, DC. Candidates in other locations can be based in 30+ U.S. states.

INDUSTRY: Travel, non-profit charity 

COMPANY SIZE: 900+ (World Vision USA) / 34,000 worldwide (World Vision International)  

THE ROLE We are seeking a VISION TRIP MANAGER who will create best-in-class international and domestic field experiences that transform the hearts of prospects and current donors by providing opportunities for personal experiences that educate, change hearts, promote long-term partnerships with World Vision, and result in increased revenue for the organization. You will oversee the work of project teams through the life-cycle of the trip from planning to implementation of vision trips.  At World Vision we are going to the ends of the earth, often where no one else goes, to pull up the roots of poverty and plant the seeds of change. Help us carry out our Christian organization's mission, vision, and strategies by working closely with our World Vision staff and donors regarding their vision trips.

RESPONSIBILITIES INCLUDE: 

• Consult and collaborate with internal partners and clients to design vision trip experiences informed by donor insights that align with donor interests, needs, desires and expectations as well as World Vision fundraising goals.

  • Utilize understanding of channel fundraising strategies and World Vision’s work within various countries to design trips that align with channel fundraising goals.
  • Partner with International Programs Group (IPG) and Sponsorship Quality teams to identify funding needs and opportunities in alignment with organizational priorities and campaigns.
  • Communicate with multiple National Offices to ensure that World Vision US and National office have shared understanding of the purpose and desired outcomes of each experience.

• Oversee the vision trip life-cycle of multiple trips, simultaneously, including the planning, design, trip implementation, and post-trip follow-up.

  • Maintain master schedule of all trips, tracking major tasks and milestones, timelines and budgets.
  • Manage communication and workflow between internal partners, external vendors, internal clients, and international field offices, ensuring all tasks are completed on time and communicated appropriately.   
  • In partnership with channels, ensure all travelers receive appropriate travel orientation material and complete required travel and legal forms.
  • Arrange and coordinate with National Office all in-country logistics, including: visit to funded project sites, sponsored child visits, hotels, transportation, translation, meals, etc.
  • Monitor travel advisors and potential impact on donor and staff travel, providing counsel to World Vision US leadership as needed.

   

• Work collaboratively with team members when assigned to work as a member of a team. 

• Perform other duties as assigned.

• Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking clarity as needed.

02 REQUIRED EXPERIENCE

• Bachelor’s degree or equivalent work experience (eight years).  In addition to education or education equivalent, REQUIRES THREE YEARS OR MORE OF WORK EXPERIENCE IN PROJECT MANAGEMENT, INTERNATIONAL/DOMESTIC TRAVEL, EVENT MANAGEMENT, OR RELATED FIELD. 
• Verbal and written fluency in both English and Spanish, preferred. 
• Project management certification preferred. 
• The ability to multi-task various trips simultaneously.
• Experience with C-Vent is a plus.
• Vast experience with Adobe and MS Office Suite - PowerPoint, excel, outlook, word, Share Point. 
• Experience with various virtual conference platforms (Zoom, Ring Central, etc.)
• Must be on-call 24/7 when a trip is in the field.
• Knowledge on video editing, trimming and adding captions, highly desired.
• Experience with training and coaching internal and external clients, strongly desired. 
• ABLE TO WORK VARIOUS HOURS IN ORDER TO CONNECT WITH OUR INTERNATIONAL FIELD OFFICE.

03 WHAT SUCCESS LOOKS LIKE

• The ability to manage multiple trips at one time.
• Enjoys interacting with donors. 
• Has developed a strong partnership with the National Offices.
• Comfortable consulting and collaborating with internal partners and clients to design great vision trip experiences that align with donor interests, needs, desires and expectations, as well as World Vision fundraising goals.
• Provide training and coaching to fundraising colleagues, peers, National Office staff and Leadership
• Transforming the lives of the poor, our donors, and your own.

04 SALARY RANGE & BENEFITS Your salary is important to you so it’s important to us. Please share your salary expectations with us in the application process to get the conversation started. We also have a robust and comprehensive benefits package to round out our total compensation package. Click here to learn more.

05 TO APPLY Click the apply box in the lower left corner. 

06 WHAT HAPPENS NEXT? Glad you asked. We owe you that and strive to not leave you wondering. We review applications nearly every day assessing strength of fit for the role. Sometimes questions arise on our end, so we message you to learn more. Short-listed candidates are contacted for an initial phone conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time, so we have all hands-on deck to move this important work forward. 

07 ABOUT WORLD VISION USA When you work at World Vision, your passions and talents come together to meet the greatest needs in the world today. We go to ends of the earth and into the margins. Where few go and the road is less traveled. Because Jesus is alive in the hardest places to be a child. We are dangerously soft-hearted. But just the right kind of dangerous. That's because we're a global Christian humanitarian organization. We partner with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice. We empower people out of poverty. For real. For good. For nearly the last 70 years. Jesus' love at the center. Always. We're Christian and follow Jesus' example to show unconditional love to the poor and oppressed. Serving every child, we can regardless of faith. Are you feeling called to explore joining us? We hope so.

Required Skills Required Experience