Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Fiber to the home Technician to join our team! As a Fiber Technician, you will be installing new Fiber systems, repairing existing Fiber systems, and upgrading outdated equipment and systems. You will also be troubleshooting systems that are having trouble, running diagnostic tests, ordering replacement components, and ensuring every system you touch is working properly. The ideal candidate has experience with Fiber equipment, excellent communication skills, and enjoys problem-solving complex issues. We currently look to field positions in the Pittsburgh/ Youngstown area.

Responsibilities

Install new Fiber equipment for customers

Troubleshoot existing equipment that isn’t working, run diagnostic tests, and fix any problems that arise

Upgrade outdated equipment

Walk the customer through any new or updated equipment to ensure everyone knows how to use it properly

Maintain a clean and safe working environment by always wearing proper PPE and following safety procedures

Qualifications

Excellent customer service skills

Previous experience with telecommunications equipment desired

Strong analytical and troubleshooting skills

Must be comfortable working on your feet, in tight spaces, and a variety of weather conditions

This is a remote position.