Field Specialists are non-licensed guides scheduled to assist groups as they arrive and/or depart in the Washington DC metropolitan area. Field Specialists primarily assist groups with arrivals and departures from the three major airports (BWI, IAD, DCA), facilitate metro rides and supervise groups at area food courts during meal times. This is a seasonal part-time position with a variety of shifts between February and June 30th. There are no set hours for this position, but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time. Starting pay for this role is $18.00 per hour. Essential Functions: - Efficiently and effectively handle groups and vendors in a customer-focused manner. - Manage any issues that arise with the group during the assignment. - Remain professional, positive, and friendly during challenging situations. - Accommodate special requests and anticipate the needs of the travelers. - Maintain open communication with the office staff throughout assigned shifts. Perks at Work: - Flexible schedule - Mileage reimbursement (for optional assignments) - Paid training