AAC is looking for a System Administrator to provide Tier 3 technical support regarding information systems deployment and operations. The individual will design, build, implement, and troubleshoot information systems, primarily within the Microsoft stack of technologies, including Microsoft Azure cloud technologies. Monitors and responds to complex system problems. Provides technical support on existing and emerging technologies, planning and execution of technology projects, execution of technology related tasks and initiatives. Research and report on new technologies and how they provide value to the organization.

Duties include, but not limited to:

• Analyzing system logs and identifying potential issues with computer systems.
• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and assisting users.
• Troubleshooting any reported problems.
• System performance tuning.
• Configuring storage on a physical server.
• Installing and creating virtual machines.
• Ensuring that the infrastructure is up and running.
• Project experience performing MS IT O&M.

Required Skills Required Experience

• Bachelor’s Degree in computer science, information systems, engineering, or related field. Experience can be substituted for degree.
• 5 years of relevant IT experience to include end user systems and systems administration. Of this experience, at least 3 years must be specific experience in system administration supporting Microsoft technologies
• Must have Powershell scripting (writing scripts)
• Comprehensive experience with AD
• Comprehensive knowledge of Microsoft technologies (O365, SharePoint, etc.)
• Experience with SCCM
• Must have Azure cloud administration 
• Experience being part of a Windows migration project
• Experience in VMWare 
• Be able to clearly communicate technical concepts to both technical and non-technical audiences
• Have the ability  to manage multiple high priority projects simultaneously

Preferred:

• Understanding of ServiceNow
• Azure certifications are desired, other relevant industry certifications are a plus

Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.

Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.

Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.

Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area.  Read "off-load" sheets to determine destination of cargo.

While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.

Ability to successfully communicate with others.

Ability to work in a high-noise level environment.

Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.

Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.

Pull water hose from stationary cabinet and connect to aircraft.

Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.

De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding nose, spray exterior of wings and fuselage with glycol.

Ability to judge distances.

Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.

Reports to work on a regular and timely basis.