Wrapped N Love Home Care LLC is a Community Laison who will establish new ways to establish more clientele, generating referrals for home care with presentations and building relationships, for example, with physicians, long term care, independent and assisted living facilities, local senior centers, senior apartments, retirement communities and other community resources. Meet with discharge planners at local hospitals and nursing homes, etc., to educate about our agency's non-medical services. Request that social workers keep our agency on file as a referral source. Business Development
• Plan and execute marketing and outreach activities including the cultivation of key referral sources such as healthcare facilities, physicians, eldercare facilities, residential facilities, Medicare agencies, service coordination organizations, social service organizations, and nursing homes in order to explore and identify homecare needs and opportunities.
• Build and maintain a list of prospects, clients, and referral sources for contact/and or mailings.
• Describe, explain, and promote agency services to key communities, facility managers, discharge planners, and leaders/influencers in the long-term care community in Philadelphia and surrounding locations.
• Meet sales and revenue targets and track/report progress on a monthly, quarterly and annual basis.
• Support the performance of client intakes and ensure support for case management and operations processes from ‘lead’ status through start of care.
Managing Director
Required Skills/Abilities:
• Deep knowledge of and experience with the Pennsylvania Medicaid Waiver programs including CommunityHealthChoices
• Strong familiarity with PA Waiver MCOs–Keystone First CHC, PA Health & Wellness CHC, and UMPC CHC
• Strong community level grass roots connections and experience with local social service organizations
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong quantitative, analytical, and problem-solving skills.
• Ability to adapt to the needs of the organization and employees.
• Strong database management skills.
• Proficient with Microsoft Office Suite, Google Suite, or related software.
Education and Experience:
• High School completion, college degree preferred.
• Minimum of 3 years experience in the home care/Long-term care sector
• Record of achievement in sales, marketing and business development.
Responsibilities and Duties
• Develop new referral sources in the community
• Sell and promote the agency services in the community.
• Strong prospecting skills; comfortable in cold calling; handles rejection well
• Create new business within assigned area according to goals
• Pre-plan weekly marketing activities
• Maintain written documentation relating to all sales activity
• Coordinate sales activity with all office staff to assure appropriate follow-up
• Maximize efficiency and cost effectiveness in daily activities
• Public speaking; event coordination
• Create and develop promotional material as needed
• Represent agency at community functions and professional organizations
• Works remote and in the field
The ideal candidate is goal driven and professional, has outstanding interpersonal skills, both in person and over the telephone, and is able to multi-task in a fast-paced environment. Must have a car and be able to work inside and outside of the office with light travel. You will create new business within assigned areas according to goals set by management. Maintain written documentation relating to all sales activities.
You will represent Wrapped N Love Home Care LLC at community functions and professional organizations.
This position will provide a challenging opportunity for strong professional and personal growth.
MUST BE BILINGUAL / MULTILINGUAL TO TARGET MULTIPLE COMMUNITIES / CULTURES