Are you ready to plant roots and grow with a Denver and Phoenix-based company that is making a name for themselves? If so, we here at Würk want to meet you! Würk is the cannabis industry's first all-in-one workforce management solution. We've created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations, and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus on making social changes in the world in which we live.
The PAYROLL IMPLEMENTATION CONSULTANT is a key member of the Services Delivery Team. Successful Advisors will provide mentorship and technical assistance to Workforce Ready (WFR) specialists, create advanced enablement materials that support a consistent delivery methodology and processes, and actively engage in complex system configuration and integration projects to drive quick resolution, increase customer satisfaction, and expand consultant's knowledge and problem-solving skills.
WHAT YOU'LL NEED TO ACCOMPLISH:
Identify the need for, and create technical documentation and job aids to support a consistent approach to configuring customer solutions
Provide technical applications support to internal consultants to optimize solutions while imparting “on the job” training
Have a wide range of experience uses professional concepts and company objectives to resolve complex issues in creative and effective ways
Develop enhancement sessions to support training and materials delivered by Kronos' Educations Services, post-release of new features and functionality
Consult on analysis of customer configurations, thinking out of the box to resolve issues; involvement in customer conversations to solve escalated issues may be required
Consider third-party integrations and networking requirements
Research application questions, assist with setting up testing scenarios and provide testing support to the customer team
Utilize his/her technical ability to prioritize issues and respond appropriately to multiple critical situations
Provide significant transfer of Kronos product knowledge to Kronos customers.
WHAT YOU NEED TO HAVE:
Bachelor's Degree preferred
5+ years of work experience in a SaaS environment
2+ years of experience implementing Workforce Ready (WFR) solutions; Payroll is required
Experience with Cost Centers, pay statements, W2's, and pre-tax & post-tax deductions
Consulting/customer interface experience required
Broad knowledge of labor-management, HR / Payroll, ERP, Time and Labor or similar domain product/systems preferred
Solid interpersonal skills to interface with co-workers and customers
Capacity to manage tasks to completion with minimal direction
Ability to collaborate with clients, and identify engagement follow-up opportunities
Strong desire to excel.
WHAT'S IN IT FOR YOU:
Work with one of the most amazing tech start-ups the industry has seen
Be a part of an incredible team that's going places and leading the industry
Apply your technical, project, and problem-solving skills to an evolving market
Collaborate with bright, fun, goal-oriented teams in an open and lively environment
Access to exciting industry events
Eligible to receive equity in Company
1 Month Sabbatical after 4 years of employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description does not cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee for this job. Position obligations may change at any time with or without notice.
Würk is an Equal Opportunity Employer. Würk does not discriminate against race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.