GENERAL DESCRIPTION / PRIMARY PURPOSE
Responsible for supporting the Human Resources department in all hourly staffing, hiring, orientation, training, testing, employee relations and record keeping of the files and associated documents. Provide support for the safety and workers’ comp program, as well as Payroll and Benefits department. Serve as liaison to the Union and as acting Human Resources Manager in his/her absence. Supervise all HR personnel including any temporary personnel in the department.
Required Skills
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION
TALENT ACQUISITION AND RETENTION (NON-EXEMPT)
- Leads the facility’s Talent Acquisition functions for non-exempt job levels. Helps to ensure that the selection process is effective in selecting high quality candidates who meet or exceed the company’s standards.
- Collaborates with operations and support leaders to ensure adequate staffing levels to meet the organization’s goals and objectives.
- The HR Supervisor oversees the onboarding, training and supervision of temporary employees as well as serves as a liaison for the facility’s temporary staffing agencies.
- Coordinates the facility’s on-boarding process to ensure all new employees complete the necessary testing and screenings as well as all necessary new employee paperwork. The HR Supervisor will also work with the hiring manager to ensure they take steps to get the employee on-boarded. The HR Supervisor will also champion the facility’s New Hire Orientation program.
- Work closely on the department’s succession planning process at a non-exempt level.
POLICY COMPLIANCE PROCEDURES AND REPORTING
- Work in conjunction with the HR Manager to develop and implement the facility’s annual Affirmative Action Plans and related EEO activities to ensure compliance to all applicable legal guidelines.
- Responsible for compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal company exposure to lawsuits
- Recommends any revisions to employee handbooks, policies, and procedures.
- Assists with creation of various reports for Management and Corporate HR.
- Ensures compliance in completing I-9’s and E-Verify system entries.
EMPLOYEE RELATIONS
- Provide leadership for recognition and rewards programs to drive employee participation and satisfaction.
- Advises managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers on employment issues.
- Fosters a welcoming environment with employees and monitors the organizational culture so that it supports the attainment of the company’s goals and promotes employee satisfaction and engagement.
- Recommends, implements, manages and improves HR programs to drive employee engagement and satisfaction. Advises managers and supervisors in employee investigations, counseling and termination guidelines to ensure fair and equitable treatment of employees.
HUMAN RESOURCES DEPARTMENT SUPERVISION AND COORDINATION
- Oversees day to day operations and responsibilities of the HR staff such as, recordkeeping, payroll processing and compliance, customer service, wellness events, temp employee acquisition, leave of absence administration, benefits administration, etc.
- Trains the HR staff in any applicable legal updates and standards to ensure compliance.
- Ensures effective policies and procedures are in place and are processed timely, accurate and within legal requirements while meeting organizational objectives.
- Prepares and analyzes data to evaluate HR Department accomplishments in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department when needed.
- Coordinates regularly scheduled as well as surprise audits to ensure compliance with regulatory agency requirements as well as to prevent errors in processing of internal data.
LABOR RELATIONS
- Acute knowledge of Collective Bargaining Agreement, house rules and addendum policies and letters of understanding
- Liaison with Union Representative, ensuring a positive working relationship and prompt execution of investigations and resolution of employee issues.
- Tracks, monitors and responds to disciplinary action requests made by department supervisors/managers. Reviews and makes decisions based on facts reported. Maintains consistency with past practices.
- Tracks, monitors and responds to open grievances and provides investigation data to Management in order to close outstanding grievances in a timely manner.
OTHER
- Translates internal and external documents as needed.
- Other duties as assigned
Required Experience
JOB SPECIFIC COMPETENCIES (KNOWLEDGE, SKILL AND EXPERIENCE REQUIREMENTS)
- 3 years minimum in a Human Resources position with Generalist exposure and Supervisory experience
- Proficiency in Microsoft Word, Excel, Database programs, preferably ADP, Workforce time keeping system, ACCESS or HRIS.
- Strong working knowledge of State and Federal labor laws.
- Ability to objectively coach employees and management through complex, difficult, and emotional issues, and to make recommendations to effectively resolve problems or issues by using judgment that is consistent with company standards, practices, policies, procedures, regulations or government laws.
- Fluent in both English and Spanish, verbal and written.
- Ability to travel to local Dole offices periodically.
- Ability to prioritize and manage multiple tasks concurrently; ability to maintain positive working relationships.
- Resourceful with a problem-solving aptitude to resolve issues
- Excellent time management, organizational skills and ability to perform effectively in a fast-faced environment.
- High level of skill in handling sensitive and confidential situations/information with the demonstrated ability to maintain strict confidentiality.
- Must have the ability to make decisions, appear for work on time, follow directions, communicate well with co-workers, understand and follow posted work rules/procedures and to accept feedback for improvement.
INTERNAL & EXTERNAL RELATIONS
- Interacts with employees and colleagues at all levels at the plant level and at the corporate level.
EDUCATION AND CERTIFICATION
- Bachelor's degree in related area and/or equivalent experience/training
- PHR certification very desirable
EMPLOYEE MANAGEMENT
- HR Coordinator (1), HR Administrator (1), HR Assistant (1)
PHYSICAL REQUIREMENTS
Work is performed in a typical office environment. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers, handle or feel objects, tools, or controls, talk or hear to communicate, as well as maneuver around an array of equipment, bend, stoop and climb stairs. The employee must occasionally lift (including overhead) and/or up to 15lbs and able to occasionally work in a cold environment and moderate noise.
WORK HOUR REQUIREMENT
Ability to work overtime, weekends, rotating shifts preferred/required to meet goals
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.