Wylander, a recruiting company, is recruiting a Vacation Rental Property Inspector/ Quality Control for Vacation Rentals of the Florida Keys located in Marathon, FL. Vacation Rentals of the Florida Keys was established in 2017 as a natural extension of the already successfully established Florida Keys Real Estate Group & Duck Key Real Estate Company.
They are seeking a candidate that can provide exceptional customer service, the ability to show genuine care and compassion. As a Vacation Rental Property Inspector/ Quality Control your responsibility to inspect assigned luxury vacation homes and for maintaining the physical condition of our homes from both a preventative and corrective standpoint. This person will ensure that all assigned homes meet and/or exceed appearance and cleanliness standards as set by Vacation Rentals of the Florida Keys. Act as a point of contact for all guests; answering questions, addressing concerns, an ensuring their overall satisfaction with their vacation home. A ‘can-do’ attitude, teamwork spirit and a desire to do more than required are important attributes of the right candidate. This person has the opportunity to advance into the companies Quality Control Manager position.
Compensation and Benefits:
- Base salary: $52,000-$62,000 (DOE)
- Eligible for additional bonuses through the year
- Company Vehicle provided during work hours within 3 months of employment
- Vehicle allowance will be paid monthly until company vehicle is provided
- PTO and Paid Holidays
- Opportunity for advancement
Responsibilities:
- Maintain appearance, inventory, cleanliness, and maintenance of all assigned rental properties
- Perform thorough home inspections and prepare for guest arrivals and after departures, delivery guest amenities
- Schedule and oversee all maintenance, including but not limited to weekly, monthly, quarterly, and annual inspections.
- Create and ensure completion of all work orders
- Ensure quality and quantity of inventory in assigned homes is appropriate for the number of guests the home accommodates
- Provide exceptional customer service
- Be available to assist check-ins and check-outs should a guest request one
- Respond to guest request during their stay when required
- Submit home receipts in a timely manner
- Perform inventory inspections during off season
- Check unoccupied units for proper thermostat settings, lights turned off, unauthorized use of rooms, maintenance deficiencies, etc.
- Physical work: carry ladders, changing smoke alarms, air filters, replacing door stops, etc. (light handyman duties)
- Attend training and perform other duties as assigned by management
Requirements:
- Minimum High School Diploma or GED
- Experience in a related role is a plus, but not required
- Must be able to repair minor maintenance related issues
- Highly detailed oriented
- Comfortable in a fast-paced work environment handling multiple priorities
- Professional demeanor and upbeat attitude
- Capable of taking direction while being proactive as well
- Ability to recognize and solve problems independently
- Strong communication skills
- Must be able to work Saturdays and be on call Sundays for guest needs if needed
- Must have a good driving record and willing to undergo a background check
Keywords: vacation rentals, inspector, quality control