Benefits:

Flexible schedule

Dental insurance

Health insurance

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. AFC Urgent Care Tustin is equipped with an on-site lab and in-house X-ray capability.

Job Summary

Perform radiographic imaging procedures to assist physicians in diagnosing injuries and disease. Cross-trained in Medical Assisting and Front Desk protocols.

Responsibilities

Train and review best radiologic practices

Greet patients and explain procedures to patients in a compassionate manner

Position patients appropriately for diagnostic imaging procedures

Practice ALARA radiation protection techniques

Maintain a neat and clean working environment and ensure all supplies have been ordered and stocked

Process images, review for proper identification and quality control and prepare images for reading by a physician as well as radiologist overreads

Utilize both digital and non-digital diagnostic imaging equipment, ensuring compliance with approved radiology techniques and all policies and procedures

Aid physician with prescribed patient treatments in accordance with approved standards, policies, procedures, and protocol as necessary.

Perform routine maintenance, diagnose malfunctions, and make minor repairs on equipment, arranging for repairs as needed

Willingness to cross-train in other roles as appropriate including medical assisting and reception

Other duties and responsibilities as assigned, including Medical Assisting and Front Desk protocols. Please see responsibilities for Medical Assisting/Front Desk Expectations.

Occupational Medicine & DOT related work flows

Qualifications

Associate’s degree or equivalent from two-year college or technical school or six months to one-year related experience and/or training. ARRT-registered or board eligible preferred. Licensed per state regulation. In some states, Medical Assistant Certification or registry, Practical Nursing License, EMT or Paramedic certification is acceptable. DOT certification. Experience using Experity EMR is a plus!

Benefits/Perks

Great small business work environment

Flexible scheduling

Paid time off, health insurance, dental insurance, retirement benefit, and more!

Responsibilities - Cross Trained Medical Assisting

Front desk protocols and patient satisfaction.

Experience understanding patient insurance intake and processing.

Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam

Explain prescribed procedures and treatments to patients

Ensure all ordered tests are performed accurately and in a timely manner

Administer prescribed medications and treatments in accordance with the approved procedure

Draw blood and preparation labs for reference lab processing and/or in-house processing

Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions

Respond to all lab messages and call back requests

Perform all drug screening procedures in accordance with established rules and regulations

Ensure patient immunizations are well documented and administered in accordance with the approved procedure

Conduct physician referrals as well as service pre-certifications on an as-needed basis

Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures

Maintain complete and accurate documentation

Other duties and responsibilities as assigned

Responsibilities - Cross Trained Medical Receptionist

Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards

Register patients, update patient records, verify insurance accurately and timely, and check patients out

Determine, collect, and process patient payments and address collection and billing issues

Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

Balance daily patient charges (cash, check, credit cards) against system reports

Complete closing procedures by preparing closing documentation and submitting required reports

Complete cash control procedures and secure financial assets

Maintain complete and accurate documentation

Other duties and responsibilities as assigned