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Installation Technician

XL Broadband

Installation Technician

Monee, IL
Full Time
Paid
  • Responsibilities

    NOW HIRING AN INSTALLATION TECHNICIAN! 

    Are you looking for a fun, long-term career that always encourages you to grow?

    Are you seeking a job where you can work on your own, yet be part of a winning team?

    Do you love cutting-edge technology and enjoy building your own computers?

    We have an amazing opportunity for you! ABOUT XL BROADBAND XL Broadband is one of the fastest growing ISP's in the Midwest and has more sales than our current team can handle. We are hiring Installation Technicians to help us install super fast internet in our customers' homes and businesses.

    You'll help deliver blazing fast internet using the latest in wireless technology while providing an excellent customer experience.

    DUTIES & RESPONSIBILITIES

    • Check out the properties of potential customers to see if they can receive service.
    • Diagnose technology issues to help restore and improve service for existing customers.
    • Install internet service for residential customers by mounting cutting-edge wireless equipment on rooftops and other structures. 
    • Run high speed internet cables from the outdoor wireless equipment to inside the building.
    • Align wireless antennas and program routers.
    • Perform equipment upgrades for existing customers when new towers are installed or upgraded.
    • Update inventory records and keep track of equipment in your van.
    • Mentor and train future/junior installers.
    • Run cable and properly terminate RJ45 connections.
    • Electrically ground installed equipment and weather seal all openings.
    • Configure routers, change network settings on computers, and explain how to use these items to customers

    EDUCATION & EXPERIENCE

    • High school diploma required

    Preferably at least 2 years worth of experience in one of the following:

      • Construction
      • Fiber, Wireless, Satellite or Cable Installation

    SKILLS YOU'LL NEED/LEARN

    • How to safely use a ladder and be comfortable working on roofs and other tall structures.
    • How to use common power tools (drills, ethernet cable crimping tools, etc).
    • A desire to learn, supported with a love for technology.
    • Basic knowledge of smartphones, email client configurations and networking solutions for small/home offices.
    • The ability to quickly build rapport and credibility with customers.
    • A proven ability to work within a fast-paced, high-change, diverse, cooperative working environment.
    • Personal accountability to set priorities, organize workload, handle interruptions, and meet deadlines while working within a flexible schedule to manage time effectively.

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    OUR TEAM IS OUR MOST VALUABLE RESOURCE. WE OFFER HIGHLY COMPETITIVE BENEFITS! If you're looking for a company that appreciates their employees and makes sure they always have what they need to be happy and productive, XL Broadband is the place for you. Our employees enjoy:

    • Medical, Dental, and Vision insurance
    • Holiday & Vacation pay
    • Overtime available
    • Paid training
    • Structured advancement opportunities available
    • Fully stocked snack zone
    • Console gaming lounge
    • Competitive pay
    • Education assistance or tuition reimbursement
    • Employee discounts
    • Regular team-building activities