Job Description
Ambassador
Role Summary
We are looking for Ambassadors to join our team. As an Ambassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can interact with new customers while remembering returning guests and making the customer feel welcomed and valued.
Key Results Area
Assist guests with managing their accounts
Navigate between multiple and concurrent computer applications, including phone, chat, and email
Provide customer service when problems arise and help to find solutions
Adaptability to the fluctuating needs of the business
Assist customers by always providing exceptional customer service
Complete all training as assigned by management
Manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing
Skills & Qualifications
High School Diploma or equivalent
Sound judgment and decision making
Computer proficiency within a Microsoft Windows environment, specifically Microsoft Office
Prior customer service experience required
Excellent verbal, written, and interpersonal communication skills
XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.
Company Description
Become a key member of an exemplary Supply Chain and Logistics company. If you love a dynamic, fast-paced environment, where clients are the focus, and your growth is in your hands, this is your new career company. We provide speed, service, cost fulfillment, and delivery of goods and services in the US.
Become a key member of an exemplary Supply Chain and Logistics company. If you love a dynamic, fast-paced environment, where clients are the focus, and your growth is in your hands, this is your new career company. We provide speed, service, cost fulfillment, and delivery of goods and services in the US.