JOB RESPONSIBILITIES:

• Create and develop relationships with new and existing customers
• Identify opportunities for growth to meet XenonFS goals
• Close sales and work with client through closing process
• Cold call/email potential client to promote Xenon and/or identify decision makers
• Contact potential leads from business directories, web searches, and digital resources
• Track weekly, monthly, and quarterly performance and sales metrics
• Understand client needs and offer solutions and support
• Monitor industry trends and how key factors impact business strategies for our company and our customers
• Present and deliver information to potential clients
• Answer client questions and follow-up call questions
• Manage pipeline of prospective client information
• Work with management to ensure alignment with company strategy in forecasting and business plans
• Recommend changes in products, service, and policy by evaluating results and competitive developments
• When needed due to volume peaks or staff coverage, assist the Operations team in managing customer shipments and requests

JOB REQUIREMENTS:

• 2+ years of recent experience within the transportation industry, preferably with an NVOCC/Freight Forwarder, FCL drayage trucker, or related sales experience
• Excellent customer service, communication (both verbal & written), problem solving and negotiation skills
• Self-motivated and driven to succeed
• Strong interpersonal skills and willingness to help
• Ability to perform in a high speed, deadline-driven environment with rapidly changing priorities
• High degree of initiative and independent execution
• Comfortable making cold calls and talking to new people all day
• Persuasive and goal-oriented
• Energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Ability to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Tenacity to handle rejection and continue with a positive attitude when reaching next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM
• Comfortable managing a high volume of communications daily

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401k with company match

Xenon FS simplifies Full Container Load drayage management. With our proprietary cloud-based technology, extensive partner network, and deep industry experience, Xenon FS is able to offer our customers end-to-end solutions for rate quoting and order handling.

The international FCL market is evolving with a greater need to take control of trucking. Xenon FS is poised to meet this growing demand for FCL drayage management by expanding our sales team.

The Sales Representative role requires a self-driven and motivated person that excels in multitasking and prioritizing in a high paced environment. The ideal candidate has the willingness to create win-win relationships and outstanding creative problem-solving skills. This role focuses on customer acquisition and growth. This involves developing and growing relationships with accounts and ensuring the customer feels valued and appreciated by delivering exceptional service.