Xperteks is an award-winning, national Master Technology Services Provider that focuses on bringing technology, support and people to growing organizations. We're a team of high-level technical experts and we only look to hire the best. We pride ourselves on providing a superior client experience when solving business technology problems. We're currently seeking a mid level position for PC Onsite and Remote Technical Support position which deals directly with our business clients needs. As a PC System Engineer, your day to day duties will involve providing on site and remote support to clients who contact us for help. This means working within a team but also autonomously as needed.
You must be willing to be available to work a rotating roster which includes weekends.
It is essential that you are a client-oriented person and able to communicate clearly and effectively with clients on the phone. The successful candidate must have excellent communication skills and will need to have a Minimum of 4 years' experience in following areas:
*Daily Functions include: *
Proficient in Azure
Proficient in Office 365 and Microsoft Cloud applications
Manage and resolve alerts generated by monitoring systems.
Administer and troubleshoot various Active Directory environments
Administer and troubleshoot Exchange environments
Deploy and Configure Windows Servers, Exchange Servers
Troubleshoot and install VMWare virtual infrastructure environments
Create and deploy scripts as needed.
Troubleshoot Outlook and Exchange related issues
Resolve desktop OS related issues
Document all work performed on a daily basis
Qualifications
Minimum of 4 years experience in following areas
Ability to multitask and work with limited supervision a must
Critical thinker
-Extensive hands on experience of Windows Server
Extensive hands on experience of Windows 7, 10
Extensive hands on experience of Active Directory, DNS, DHCP, VPN, Terminal Services a must
Troubleshoot various user and server issues using remote control technologies
Ability to work independently as well as in a group to come up with solutions
Strong networking skills a must
Extensive hands on experience of Outlook a must
Experience working in a MSP Environment a plus
Familiarity with technologies such as RMM, Backup, End Point Protection a plus
VMWare knowledge a plus
THIS POSITION WILL REQUIRE TRAVEL TO CLIENT SITES IN THE NEW YORK METROPOLITAN AREA.