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Mac OS X Support Specialist

Xperteks

Mac OS X Support Specialist

National
Full Time
Paid
  • Responsibilities

    XPERTEKS is looking to hire an APPLE SYSTEMS ENGINEER TO SERVICE THE NEW YORK METROPOLITAN AREA.

    This is a FULL-TIME position.

    A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Apple On-Site and Remote Technical Support position to support clients in Manhattan on a full-time basis.

    Candidate must be passionate about computers & technology and should be highly proficient in Mac OS X. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

    MUST BE EXPERIENCED AND PROFICIENT IN

    Remote Software Technologies

    VPN Connectivity and TCP/IP LAN Networks

    Troubleshooting OS X.

    Troubleshooting Graphic Applications (Adobe PS, IL, ID, etc..)

    Office 365 and Cloud Applications

    Knowledge of Font Management

    Knowledge of Macintosh Networking

    Unix and Command Line

    IDEAL CANDIDATES SHOULD BE ABLE TO

    • Provide general desktop, user and hardware support
    • Provide proactive system maintenance including backup solutions
    • Provide general connectivity and troubleshooting support
    • Provide network and server support
    • Provide good communication skills and documentation

    THIS POSITION WILL REQUIRE TRAVEL TO CLIENT SITES