Job Description
RECEPTIONIST
8:30AM - 5:30PM
Summary
The Receptionist is often the first point of contact that customers have with a business. YES! Embroidery is looking for a stellar customer service professional to not only greet clients and answer the phone, but also coordinate product pickups and drop-offs with clients and work internally to ensure the success of the entire team.
Job Description:
Greeting all walk-in customers with a friendly demeanor and a helpful attitude
Answering the phone with the purpose of transferring most calls to different departments
Managing all product pickups and drop-offs, including calling clients when their order is ready for pickup, coordinating apparel transportation with our North Hollywood production facility, as well as other partner facilities, and maintaining organization of all in-office orders
Counting in and labeling orders dropped off at our Studio City office
Updating order statuses on a cloud-based Production Management Sheet when new information becomes available
Charging clients based on order invoices
Managing shipments to and from our Studio City office, including creating shipping labels and scheduling UPS pickups
Keeping office supplies well stocked based on a predetermined PAR list
YES! Embroidery’s next Receptionist…
Is eager to learn and will use training, common sense, and excellent communication skills to liaise between customers, Sales Team, Production Management, and Executive Team
Innately understands the importance of efficiency through critical thinking, sometimes on the fly, and effective communication
Possesses computer skills, including Microsoft Office and Google Suite
_Experience: _
Reception - 1 year (preferred)
Google Suite - 1 year (required)
Job Type: Full Time
Compensation: $16.50/Hour 401K
Schedule: 8+ hour shift Ability to commute/relocate: Studio City, CA - Must be able to reliably commute or relocate prior to starting work (Required).
Company Description
YES! Embroidery provides high quality embroidery and printing services primarily to corporate and entertainment clients. We opened in late 2016 and are growing quickly! We are looking for a high energy addition to join our team!