Benefits:
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Store Manager
Dukanee Beauty Supply was established in 1962. We are a dynamic and leading Retail company dedicated to the distribution of professional beauty supplies, providing manufacturers with channels to reach customers across professional, non-professional, and B2B segments. The company has grown steadily through strategic acquisitions and new store openings. We pride ourselves on innovation, creativity, and connecting with our audience in meaningful ways. As we expand we are seeking a talented Store Manager to join our team.
Position Overview:
As the Store Manager at Dukanee Beauty Supply, you will be entrusted with the critical responsibility of overseeing daily operations to ensure the store's seamless functionality and effectiveness. Your role encompasses motivating the team to achieve sales goals, developing strategic business initiatives, and upholding operational and organizational standards. As a key leader, you will recruit, hire, and train staff, in addition to managing administrative tasks such as monitoring inventory levels. The ideal candidate will be a skilled communicator, showcasing impeccable leadership qualities.
Key Responsibilities:
Deliver exceptional customer service, ensuring elevated levels of customer satisfaction.
Maintain outstanding visual merchandising standards, cultivating a welcoming store atmosphere.
Oversee sales team recruitment, shaping and facilitating training processes.
Create a clean and safe store environment in compliance with health and safety regulations and company standards.
Address customer complaints and concerns professionally and promptly.
Set a strong, professional example for mid-level managers and store associates.
Prepare detailed reports on buying trends, customer needs, and profit margins, presenting findings to company leadership.
Conduct annual personnel performance appraisals, providing clear and actionable feedback.
Monitor inventory levels and initiate orders as needed.
Undertake financial planning tasks, including managing the store budget.
Source, hire, train, and oversee new staff, ensuring efficiency in the training process.
Arrange promotional material and in-store displays.
Create a positive and productive team culture.
Welcome customers, assess their needs, and provide assistance and information on product features.
Direct customers, achieve department sales goals, and maintain in-stock conditions.
Process POS purchases, cross-sell products, and handle merchandise returns.
Build trust relationships with customers, actively seeking out and assisting customers in-store.
Collaborate with team members to maintain a clean and organized sales floor.
Communicate with customers through various channels.
Address and resolve customer complaints and issues.
Process orders, forms, applications, and requests.
Ensure the store's cleanliness and appearance both inside and outside.
Keep shelves consistently stocked and replenish products promptly.
Adhere to the internal dress code.
Requirements and Qualifications:
Strong communication and interpersonal skills.
Outstanding customer service skills.
Excellent problem-solving capabilities, with the ability to work well under pressure.
Superb organizational and time management skills.
Powerful leadership skills and an empathetic approach to management, with the ability to make important decisions.
Eye for creativity and ability to strategize visually appealing store displays.
Experience working in a retail environment, preferably in a managerial position.
Working knowledge of business development best practices.
In-depth knowledge of financial planning and office management.
Education:
Bachelor's Degree in Retail Management,Sales or related field is preferred
Schedule: Monday-Saturday (10 hour shift)
Store Locations: Flexible to travel within any of our store locations.
Compensation and Benefits:
Salary: From $40,000-$45,000
Benefits Include:
Sick Time
Vacation Time
Gas Bonus
Medical Bonus
Perks: Employee Discounts Available
Why work for Dukanee:
At Dukanee, we offer more than just a job; we provide an opportunity to be part of a dynamic and innovative team dedicated to the distribution of professional beauty supplies, providing manufacturers with channels to reach customers across professional, non-professional, and B2B segments. As an employer, we strive to create a workplace that fosters creativity, collaboration, and personal growth. Here are a few reasons why you would love to work with us:
Innovative Environment: Join a company that values innovation and encourages employees to think outside the box. At Dukanee, we embrace new ideas and provide a platform for our team members to contribute meaningfully to our ongoing success.
Career Development: We believe in investing in our employees' growth. Whether you are starting your career or looking to advance, Dukanee provides a supportive environment with opportunities for professional development and advancement.
Company Culture: Our company culture is built on mutual respect, diversity, and a shared commitment to excellence. We believe that a positive and inclusive workplace leads to happier and more productive teams.
Impactful Work: Join Dukanee and immerse yourself in impactful work that truly matters. At Dukanee, our passion extends beyond the retail industry; we are committed to making a genuine difference in the beauty and retail industry. Your contributions will play a pivotal role in advancing our mission, ensuring that every effort you put forth contributes directly to the positive impact we strive for.
Join us at Dukanee and become part of a team where your skills are valued, your ideas are heard, and your career is nurtured. We look forward to welcoming talented individuals who are ready to embark on a rewarding journey with us.