YWCA is currently recruiting for a Part Time Receptionist to work Monday - Friday, 12:00pm - 5:00pm. The Receptionist will provide excellent service via phone and face to face to ensure a welcoming environment for residents, volunteers, and the community.

Job Duties:

• Welcomes visitors by greeting them, in person or on the telephone, and directs them appropriately.
• Answer, screen, and forward incoming calls.
• Maintains Shelter security by following safety procedures and controlling access via the reception desk.
• Assist team members with projects, meetings, or special events as directed.
• Ensure the reception and supply area is tidy and presentable, with all necessary materials.
• Receives, sorts, and distributes daily mail.
• Provide off-site clients with food baskets and supplies and proper logging of distributions.
• Demonstrate professionalism and respect for the confidentiality of all program participants.
• Assist with receiving and sorting donations as needed.
• Compile statistical information as requested.
• Prompt and reliable attendance is required.
• Other duties as assigned.

Qualifications include:

• Minimum of high school diploma, with an additional two years of experience.
• Experience with the multi-line phone system.
• Must have knowledge of general business machines.
• Excellent computer skills, including Microsoft
• Must have excellent oral, written, and verbal communication skills.
• Demonstrate professionalism and respect for confidentiality.
• Must pass a background check.
• Knowledge or understanding of mental health issues, domestic violence, and homelessness is beneficial but not required.
• Must be comfortable and confident in handling crisis situations.
• An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay, which is eliminating racism and empowering women.

YWCA Cass Clay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.