YWCA Cass Clay is currently recruiting for a Full-Time Shelter Advocate. The Shelter Advocate is responsible for coordinating comprehensive case management services and ensuring the safety and security of residents.
JOB DUTIES:
- Provide weekly case management services to include: assessment of needs, participant goals, and plan development, monitoring the implementation and evaluation of goals/plans in collaboration with the resident
- Provide support and resources for clients; good working relationships with support networks, government resources, and community resources
- Coordinate and redistribute community resources to YWCA participants
- Perform intake assessments to admit women and children to the YWCA Shelter
- Responsible for orienting all residents to the YWCA Shelter and enforcing rules and regulations
- Maintain updated records of current residents including admittance, resident's log, communication log, bed list, child protection, etc.
- Ensure security of the shelter by appropriately responding to phone, door buzzers, locks, security systems, fire alarm systems, and security checklist
- Ensure residents are supplied with necessary items (food, clothing, etc)
- Provide off-site clients with food baskets and supplies
- Train and provide feedback to interns, volunteers and shelter assistants
- Participate in OnCall rotation to assist with shelter and housing programs
- Prompt and reliable attendance is required
- Other duties as assigned by SSC
QUALIFICATIONS:
- Female (BFOQ)
- Bachelor's degree in behavioral sciences (i.e. social work, CDFS, sociology, criminal justice, human services)
- Certified in First Aid and CPR
- Two years' experience in providing case management services preferred
- Meets all background check requirements
- Must be able to work alternate hours including on-call and weekend/evening shifts
- Must have excellent oral, written and interpersonal communication skills
- Knowledge of domestic violence, homelessness, mental illness, chemical dependency and child development issues is essential
- Knowledge of local community resources and the ability to work within social systems
- Must have a valid driver's license and current vehicle insurance
- An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay, which is eliminating racism and empowering women