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Shelter Advocate

YWCA Cass Clay

Shelter Advocate

Fargo, ND
Full Time
Paid
  • Responsibilities

     YWCA Cass Clay is currently recruiting for a Full-Time Shelter Advocate. The Shelter Advocate is responsible for coordinating comprehensive case management services and ensuring the safety and security of residents.

    JOB DUTIES:

    • Provide weekly case management services to include: assessment of needs, participant goals, and plan development, monitoring the implementation and evaluation of goals/plans in collaboration with the resident
    • Provide support and resources for clients; good working relationships with support networks, government resources, and community resources
    • Coordinate and redistribute community resources to YWCA participants
    • Perform intake assessments to admit women and children to the YWCA Shelter
    • Responsible for orienting all residents to the YWCA Shelter and enforcing rules and regulations
    • Maintain updated records of current residents including admittance, resident's log, communication log, bed list, child protection, etc.
    • Ensure security of the shelter by appropriately responding to phone, door buzzers, locks, security systems, fire alarm systems, and security checklist
    • Ensure residents are supplied with necessary items (food, clothing, etc)
    • Provide off-site clients with food baskets and supplies
    • Train and provide feedback to interns, volunteers and shelter assistants
    • Participate in OnCall rotation to assist with shelter and housing programs
    • Prompt and reliable attendance is required
    • Other duties as assigned by SSC

    QUALIFICATIONS:

    • Female (BFOQ)
    • Bachelor's degree in behavioral sciences (i.e. social work, CDFS, sociology, criminal justice, human services)
    • Certified in First Aid and CPR
    • Two years' experience in providing case management services preferred
    • Meets all background check requirements
    • Must be able to work alternate hours including on-call and weekend/evening shifts
    • Must have excellent oral, written and interpersonal communication skills
    • Knowledge of domestic violence, homelessness, mental illness, chemical dependency and child development issues is essential
    • Knowledge of local community resources and the ability to work within social systems
    • Must have a valid driver's license and current vehicle insurance
    • An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay, which is eliminating racism and empowering women