Location : Hybrid. Most of the positions at YCCO are hybrid, meaning they have the flexibility to work both remotely and/or in-person at YCCO's office in McMinnville, OR.

Department: Early Learning Hub FLSA Status: Non-Exempt

Reports To: Early Learning Director Physical Strength: Light (L)

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Summary

The Parent Engagement Coordinator is responsible for conducting outreach to Latinx parents of children aged 0-6 to connect families to existing services. This position will also help identify community members interested in a career in childcare, providing them with support and resources.

Essential Duties

1. Supports the development and implementation of bidirectional communication & outreach strategy to ensure that parents are engaged in family support and school readiness services and that their voice influences the work of the Early Learning Hub (ELH) and its partners.
2. Builds relationships to ensure that Spanish-speaking parents are supported to access school readiness and family support services.
3. Works closely with Childcare Resource & Referral to recruit Spanish-speaking family childcare providers.

Job Duties

Parent Engagement

• Supports the development and implementation of a bi-directional communication plan and parent outreach & engagement strategy that are bilingual and culturally sensitive.
• Builds relationships with schools, churches, and CBOs to provide a natural liaison between them and early learning programs.
• Works closely with Childcare Resource & Referral to recruit Spanish-speaking family childcare providers.
• Builds relationships with Latinx families that ensure ongoing communication and connection to services.
• Supports, promotes, and facilitates family outreach and engagement activities in partnership with childcare, schools, churches, and social service agencies.
• Conducts direct outreach to Latinx families through their places of employment, recreation, and daily business.
• Supports countywide events that include screenings and connections to community resources.
• Conducts focus groups and community cafes with Spanish-speaking families.
• Conducts direct outreach to high-needs families through phone calls and email.
• Responds to family inquiries to connect them to family support and school readiness services.
• Assists ELH staff with Spanish applications for assistance or program enrollment, as needed.
• Supports recruitment of bilingual / bicultural members for the Parent Leadership Council.
• Assists with the development of culturally specific social media content in Spanish.
• Facilitates the integration of local Latinx voices and perspective in local public relations work and in legislative outreach.
• Works with Outreach & Referral Specialist to ensure that parent newsletter is culturally sensitive and relevant to Latinx families.

Early Learning

• Actively participates in bi-weekly Early Learning team meetings and monthly Yamhill Community Care (YCCO) staff meetings.
• Actively participates in Parent Leadership Council meetings, events, and trainings.
• Actively participates in partner agencies teams & committees, as directed by the Early Learning Director.
• Engages in shared learning opportunities provided by the Oregon Health Authority and the Early Learning Division, as applicable.
• Participates in meetings, workshops, and conferences to share professional learning with peers at the state level and nationally, if applicable.
• Supports ELH team events, as needed.

Essential Department & Organizational Functions

• Works to cultivate and develop inclusive and equitable services, and working relationships with diverse groups of employees, community partners, and community members.
• Participates in the preparation and submission of regulatory and contract required deliverables.
• Works closely with other YCCO departments, including Health Plan Operations and Compliance to assist with audits; including the External Quality Review (EQR), as needed.
• Proposes and implements process improvements.
• Meets deadlines for completion of assigned responsibilities and projects.
• Maintains agreed upon work schedule with punctual, regular, and predictable attendance.
• Demonstrates cooperation and teamwork using a professional and respectful demeanor.
• Provides cross-training on specific job responsibilities.
• Meets identified goals that contribute to departmental goals.
• Works collaboratively in a team and matrixed (cross-department) environment with a spirit of cooperation.
• Respectfully takes direction from Supervisor.
• Performs other duties as assigned.

**Knowledge, Skills, & Abilities **

• Spanish / English bilingual required.
• Ability to work in an environment with diverse individuals and groups.
• Refined interpersonal maturity/skills and a high level of emotional/social intelligence.
• Ability to read, write and verbally communicate effectively in English and Spanish.
• Excellent active listening skills.
• Strong public speaking and presentation skills.
• Demonstrated intermediate computer skills in Microsoft Office Suite and Outlook.
• Ability to work both independently and set priorities and to work within a team with limited supervision and good judgment in knowing when to ask for assistance or direction.
• A service orientation in working with parents, providers, and partners.
• Willingness / ability to work irregular hours (e.g., evening meetings and occasional weekend activities).
• Ability to use critical thinking skills in problem solving.
• Ability to manage multiple tasks and timelines and to remain flexible in a dynamic work environment.
• Ability to present a positive and professional image.
• Ability to develop and implement processes and procedures.
• Excellent organizational skills including the ability to handle multiple priorities and demands simultaneously in a dynamic work environment while maintaining high attention to detail and accuracy.
• Ability to work independently, use sound judgment, anticipate next steps, and be proactive as part of a diverse team within a Matrix or shared resources across departments work model.
• Excellent computer skills, including Microsoft Windows, Word, Excel, and Outlook.
• Ability to communicate both professionally and effectively in all forms of communication.
• Ability to work in an environment with diverse individuals and groups.
• Ability to remain flexible, positive, and adaptable.
• Ability to work across the YCCO region and to work remotely, as needed.

Supervisory Responsibilities

This position has no supervisory responsibility.

Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties.

Education & Experience

Required:

• Bachelor’s degree with major coursework in community development, social services, early childhood education, or a related field.
• Two (2) years of experience in community coordination.

OR:

• Any combination of education and experience that would qualify candidate for the position.

Certificates, Licenses and/or Registrations

This position does not require any certificates, licenses, or registrations.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee may occasionally need to lift and/or move up to 25 pounds.

This position operates in a professional office environment and requires frequent use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.

This position may include occasional required or optional travel outside of the workplace, in which the employee’s personal vehicle, local transit, or other means of transportation may be used.