Job Description

ABOUT YLOPO

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech-savvy individual to join our growing team.

WHY WORK FOR YLOPO?

At Ylopo we offer team members:

• a commitment to personal development,
• guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
• excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
• team building events, team lunches/ happy hours, and work from home Fridays (once we return to the office),
• a supportive, caring environment dedicated to continuous learning and growth.

JOB SUMMARY:

The Marketing Project Coordinator role is responsible for onboarding hundreds of clients per month during their GOOGLE LOCAL SERVICES and GOOGLE MY BUSINESS marketing setup. You will also facilitate and support client setup and answer any ongoing support requests via email, phone, or Zoom video. Some special projects may be assigned as well. 

Team members well-suited to this role will have a track record of being client-focused and providing exceptional service, both internally and externally within an organization. They will have excellent communication skills, both through email/tickets and over the phone. Candidates do not have to have prior experience working at software or marketing companies, but should be willing to learn the intricacies of the Ylopo product and understand how to guide clients through the setup to use the product effectively. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, patient, positive, and thoughtful.

Requirements

RESPONSIBILITIES:

• Manage the onboarding of hundreds of clients per month during their Google Local Services and Google My Business marketing setup
• Facilitate client setup and answer any ongoing support requests via email, phone or Zoom video
• Troubleshoot and work directly with the Google support team to resolve any client issues
• Monitor performance on client campaigns to make any marketing adjustments or optimizations
• Track client performance through analytics dashboard and be able to explain marketing performance (spend, cost per call) to clients

SKILLS & QUALIFICATIONS

• 1-5 years experience in a client-facing position managing a large number of projects or clients
• The right candidate will be extremely organized
• Great written English and communication/conflict management skills
• Experience with GOOGLE LOCAL SERVICES ADS, GOOGLE MY BUSINESS, and or ZENDESK preferred

Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy

Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity

Company Description

About Ylopo Ylopo, LLC is a rapidly growing marketing and technology company, leading in the U.S. for Real Estate digital marketing on Facebook. Using Dynamic Ads, big data, catalogs and APIs, Ylopo runs campaigns at scale for successful real estate clients nationally. With this cutting-edge technology, Ylopo can provide seamless internet marketing services and proprietary lead generation and engagement software to our clients. We have over 1,000 real estate clients and generate over 1MM+ leads annually. We are also proud to share that Facebook themselves have completed three case studies on our technology and are actively working on a fourth. Why work for Ylopo? At Ylopo we offer our team members:

• A commitment to personal development and happiness in your role.
• Guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company.
• Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts.
• Team building events, team lunches/ happy hours, and work from home Fridays.
• A supportive, caring environment dedicated to continuous learning and growth.