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Operations Analyst

Yoh Staffing Solutions

Operations Analyst

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    OPERATIONS ANALYST needed for a CONTRACT opportunity with Yoh’s client located in SAN DIEGO, CA!

    THE BIG PICTURE – TOP SKILLS YOU SHOULD POSSESS:

    • Experience in order processing and basic understanding of Credit and A/R
    • Understanding and use of SAP in Sales and Distribution
    • Microsoft Office: Outlook, Excel, Word, Power Point

    WHAT YOU’LL BE DOING:

    • Responsible to create, manage, and maintain sales orders receiving through various methods, and to coordinate with external customers and internal stake holders to ensure the SNA order fulfilment process conforms with policies and procedures, while achieving SNA financial goals and customer requirements
    • Work to achieve accurate master data, timely shipment of goods, and accurate invoicing to minimize DSO impact and maximize customer satisfaction
    • Additionally, the individually will support KPI's and yearly goals by initiating and implementing improvements to optimize operational efficiency
    • Receive, qualify, process, and expedite all sales orders for SNA business partners from purchase order to billing, effectively and efficiently
    • Effectively communicate order issues to Sales, CCS, Credit & A/R, Logistics, and other personnel
    • Maintain positive customer relationships by providing customer support, product ETA, tracking information and pricing in response to inquiries.
    • Provide PODs as needed to customers for proper receipt of shipment for payment
    • Report to customers on the status of orders at various stages of fulfilment
    • Ensure any automated transactions within ExpressNet, Winshuttle, and EDI are executed accurately
    • Ensure timely review and controlled release of blocked orders
    • Resolve EDI Errors (IDOC -Intermediate Documents)
    • Ensure accuracy of customer master data pertaining to orders
    • Actively participate in identifying and implementing process improvements for efficiency, cost savings and key initiatives
    • Work jointly with Sales, Marketing, CCS, and Credit teams to resolve and prevent disputes and claims.
    • Process payments and reconcile credit card transactions
    • Document SOP and process flow
    • Set up customer models including Global Data Sync (GDS)
    • Maintain WERCS(3rd party website that a few major retailers require to register our models for safety data)
    • Process ARFs depending on portfolio

    WHAT YOU NEED TO BRING TO THE TABLE:

    • Experience in order processing and basic understanding of Credit and A/R
    • Understanding and use of SAP in Sales and Distribution
    • Microsoft Office: Outlook, Excel, Word, Power Point
    • Good communication skills, verbal and written
    • Self-starter and the ability to work independently in a fast paced environment
    • Outstanding collaboration skills, proven ability to work with multiple stakeholders across business lines to accomplish shared goals.
    • Language skills related to the countries in the selected Region (French for Canada)
    • BA or BS Degree with concentration in finance, accounting or business preferred
    • Years of Experience in related work: 2 years O&O Analyst ; 3-5 years for Sr. O&O Analyst

    We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.

    • Medical, Dental & Vision Benefits
    • 401K Retirement Saving Plan
    • Life & Disability Insurance
    • Direct Deposit & weekly epayroll
    • Employee Discount Program’s
    • Referral Bonus Program’s

    IF THIS SOUNDS LIKE YOU, APPLY NOW!

    RECRUITER:  Andria Armato

    Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more HERE! 

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    Company Description

    Investment Management Company