SUMMARY: The primary function of the Infrastructure Engineer is to ensure efficient, strategic use of core platforms, services, and technologies which provide foundational technical services to the business as offered by Travis Credit Union’s (TCU) Technology Solutions organization. This role provides analysis, development, and operational support of servers, storage, virtualization, and networking solutions, including defining, analyzing, creating, and supporting new services or solutions, modification and development of new functionality (either as enhancements or as green-field development within an infrastructure ecosystem), system integration, testing, maintenance, monitoring, and operational oversight of assigned solutions and services, independently or in cooperation with other technology teams, to advance business objectives.
PROFILE:
Not all functions/tasks are listed above; however those listed are considered essential.
Required Skills
SKILLS:
Skilled in identifying key or important elements of the assignment, anticipating potential problems and taking steps to avoid them.
Ability to function with or without close supervision, and demonstrate good judgment, self-discipline, and self-confidence.
Committed to quality and integrity in all assigned work and human interactions.
Ability to effectively communicate in both written and verbal forms to audiences at all levels of the organization.
Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
Ability to resolve technical problems and innovate more efficient use of IT resources.
Ability to interpret and follow written and oral instructions.
Ability to prepare concise reports and documentation, including process and flow diagrams, operations manuals, architecture and as-built documentation, solution build instructions, and similar.
Ability to evaluate, document, and improve service, application, environment, and process, system, data, and integration / data flow diagrams.
Ability to effectively prepare and deliver analytical, technical, or general presentations to audiences at all levels of the organization.
Ability to work independently, and motivated to achieve goals and business objectives with minimal supervision, as may be required.
Ability to lead a team of technical and business staff to complete project objectives or other initiatives.
Ability to establish and maintain effective working relationships with staff, management, and vendors.
Ability to effectively prioritize and execute tasks in high-pressure situations.
Ability to learn and successfully employ vendor and TCU supplied tools for environment configuration, monitoring, maintenance, development, and support.
Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.
Ability to utilize application and desktop reporting tools at an increasing level of expertise.
Ability to design processes for the efficient use of assigned technologies or services.
Ability to assume responsibility and to work flexible hours on a regular basis.
Ability to initiate, plan, execute and close phases of projects as required.
Required Experience
SKILLS:
Skilled in identifying key or important elements of the assignment, anticipating potential problems and taking steps to avoid them.
Ability to function with or without close supervision, and demonstrate good judgment, self-discipline, and self-confidence.
Committed to quality and integrity in all assigned work and human interactions.
Ability to effectively communicate in both written and verbal forms to audiences at all levels of the organization.
Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
Ability to resolve technical problems and innovate more efficient use of IT resources.
Ability to interpret and follow written and oral instructions.
Ability to prepare concise reports and documentation, including process and flow diagrams, operations manuals, architecture and as-built documentation, solution build instructions, and similar.
Ability to evaluate, document, and improve service, application, environment, and process, system, data, and integration / data flow diagrams.
Ability to effectively prepare and deliver analytical, technical, or general presentations to audiences at all levels of the organization.
Ability to work independently, and motivated to achieve goals and business objectives with minimal supervision, as may be required.
Ability to lead a team of technical and business staff to complete project objectives or other initiatives.
Ability to establish and maintain effective working relationships with staff, management, and vendors.
Ability to effectively prioritize and execute tasks in high-pressure situations.
Ability to learn and successfully employ vendor and TCU supplied tools for environment configuration, monitoring, maintenance, development, and support.
Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.
Ability to utilize application and desktop reporting tools at an increasing level of expertise.
Ability to design processes for the efficient use of assigned technologies or services.
Ability to assume responsibility and to work flexible hours on a regular basis.
Ability to initiate, plan, execute and close phases of projects as required.