Job Description

We are looking for a sharp, reliable, and pro-active experienced professional to join our team as a BUSINESS OPERATIONS MANAGER. We are a growing, highly respected environmental air quality consulting firm based in Orange County, California. We work on a wide variety of environmental air quality, waste, and water permitting and compliance projects, across a diverse range of California industries and locations.

We offer a friendly, high performance, team- oriented work environment where professionals can thrive amongst their respective peers. This is a great opportunity for an experienced Business Operations professional to engage in a well-organized and highly successful organization that is growing and expanding.

The BUSINESS OPERATIONS MANAGER will support a variety of business and operational areas, focused on Operations Support, Employee Engagement, Marketing, and Executive Management Support. The position requires an experienced professional with a high standard of quality and efficiency. This position will require the candidate to prioritize multiple responsibilities and pro-actively manage and complete their tasks by engaging with staff and various teams. The candidate will be required to think critically and solve problems in a self-sufficient manner with support provided as needed.

This is a full-time position working out of our corporate Orange County office in San Juan Capistrano. This is a great opportunity for anyone looking to grow long term within a company and add value immediately.

OPERATIONS SUPPORT, EMPLOYEE ENGAGEMENT, AND HR:

• Managing, Improving, and Revising Operating Procedures and Metrics which are efficient and scalable for Business Operations, Employee Engagement, and HR;
• Integral team member in the management of systems and cultural integration, including company onboarding, training and team building events, celebrations, staff meetings, and other individual and team building events - working with HR and Executive Management to ensure successful outcomes;
• Supporting HR programs as a team member, working on developing procedures and practices with our HR team and Executive Management, and facilitating strategic planning and decision making for:
  • Recruiting;
  • Career Development and Employee Engagement;
  • HR Compliance and Benefits;
  • Company Policies and Procedures;
• HR Software and improvement systems; and
• Physical office locations.

MARKETING AND BUSINESS DEVELOPMENT SUPPORT:

• Work with marketing department to develop and execute on annual marketing plans and key client management;
• Support team in developing and execution of sales and business development programs, metrics and training;
• Oversee the planning and coordination of classes, webinars, and seminars offered throughout the year;
• Manage coordination of industry association and trade show attendance, speaking engagements, and exhibitor participation - ensuring efficiency and effectiveness of participation and outcomes at relevant events;
• Work with Marketing and Staff to select, configure and implement a Customer Relationship Management (CRM) system;
• Able to strategize and develop acquisition opportunities and organize acquisition integration; and
• Assist in the planning, coordination, and execution of company advertising strategies and mailings.

EXECUTIVE MANAGEMENT SUPPORT:

• Coordinate PM, Professional Development, and Sales Training;
• Assistance to Executive Management, including but not limited to property management, business operations, staff and project coordination, travel, etc.;
• Able to work with accounting and other staff to use and implement expense and other management software; and
• Management of general business issues as they arise.

REQUIREMENTS:

• Bachelor’s or Master’s Degree in Business, Engineering, or relevant major required from a major Accredited University with minimum GPA of 3.50 in Business or 3.50 in Engineering;
• 12 to 15+ years of work experience in business operational support, e.g., HR; Operations, and/or Marketing;
• Strong computer skills;
• Strategic Planning and Attention to detail a must;
• Ability to work collaboratively in a team fashion, handle several projects at once, prioritize work, and work efficiently;
• Ability to identify, form, and lead small teams to solve specific problems or implement processes;
• Knowledge of State and Federal employment regulations and standards;
• Strong interpersonal and communication (written and verbal) skills;
• Able to translate company goals into initiatives and execute them;
• Handle all confidential matters with the utmost discretion in order to protect the company and employees; and
• Ability to think critically and solve problems proactively and independently;
• Some travel may be required on occasion.

SOFTWARE KNOWLEDGE:

• Strong Microsoft Excel, Word, Outlook, and Powerpoint skills (required);
• Microsoft 365 Applications, including Sharepoint (a plus).

Company Description

Yorke Engineering, LLC has assisted over 1200 customers with their Air Quality and Environmental compliance, engineering, and permitting issues. Our philosophy is to efficiently help Government and Industrial customers with the complex array of Environmental rules and regulations issued by the local, state and federal agencies. From simple permits to complex agency negotiations, from small companies to the largest of California’s organizations, Yorke Engineering has successfully helped solve our clients’ Air Quality and Environmental issues in a cost effective and efficient manner. Our staff has over 1000 years of combined environmental experience and consists of engineers that specialize in Air Quality, Waste, Water, CEQA, and Safety/IH. www.YorkeEngr.com