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Business Analyst

Y

Your Health Idaho

Business Analyst

Boise, ID
Full Time
Paid
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  • Responsibilities

    Job Description

    YHI is seeking a Business Analyst responsible in support of YHI’s operational goal of consumer experience maximization and operational excellence. Collaborate with internal and external stakeholders to scope functional business and correlations to technological requirements and business process improvements. Coordinate the implementation of technology changes utilizing change management methodologies and best practices.

    *WE ARE INTERESTED IN EVERY QUALIFIED APPLICANT THAT IS ELIGIBLE TO WORK IN THE UNITED STATE, HOWEVER YHI US UNABLE TO SPONSOR VISAS.

     

    RESPONSIBILITIES (Position may include additional functions not listed)

    • Perform analysis of operational goals, objectives, and needs of the general business environment. Document requirements define scope and objectives and formulate solutions to support operational goals.
    • Complete resolution of escalated Technical Issues on consumer accounts, including facilitation of bug/defect review and remediation
    • Apply knowledge of business operational needs to identify and propose alternatives to process and technology within the organization.
    • Review, analyze, and evaluate business systems and user needs, while utilizing data in support of operational requirements.
    • Assist in devising and/or modifying procedures to solve complex operational problems.
    • Coordinate implementation of projects related to technology changes while reporting progress and timelines to management.
    • Gather and document information with internal users, business partners, and third-party vendors for process improvements, systems development, and enhancements.
    • Identify initial Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope, objectives).
    • Identify systems and process solutions enabling new business process improvement opportunities.
    • Collaborate with IT to ensure adherence to business requirements, develop User Acceptance Testing plans, and coordinate testing and document test results of systems functionality and processes.
    • Collaborate with project teams to ensure timely delivery and quality of project deliverables.
    • Provide support on new initiatives and work with staff as necessary to resolve issues.
    • Plan and design business processes and make recommendations and changes in order to improve and support business systems and activities.
    • Design and develop data analysis and reporting solutions
    • Review and analyze data from multiple internal and external sources
    • Communicate analysis results to senior management
    • Perform other duties as assigned.

     

    QUALIFICATIONS (Required knowledge, skills, abilities, education, experience, etc.)

    • Bachelor’s degree in Business Administration, Information Systems or related discipline
    • 3+ years’ experience performing business analysis as well as proven ability to guide and identify business requirements (ie, requirements elicitation, analysis, specification, and verification) and apply them in practice
    • Experience writing functional requirements and specifications for software development projects
    • Ability to research, define and analyze business problems
    • Knowledge of software development and maintenance methodologies
    • Proficient with Windows and web-based systems including Microsoft Office: Outlook, Word, Excel, PowerPoint and Visio
    • Experience working with BI tools such as Tableau, PowerBI etc. a plus
    • Specific knowledge of the health care industry a plus
    • Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features
    • Ability to effectively communicate business concepts to technical audiences as well as technical and data concepts to non-technical audiences
    • Strong analytical, technical, and organizational skills
    • Excellent verbal and written communication as well as business writing skills
    • Proven ability in relationship building and facilitation
    • Ability to adhere to strict confidentiality policies and procedures consistent with the values and integrity of YHI.
    • Demonstrated ability to work within a fast-paced, quickly evolving organization, manage multiple, complex priorities and respond effectively to change.
    • Ability to work with minimal supervision and under tight deadlines.
    • A committed self-starter with exceptional interpersonal, problem-solving, and communication skills with ability to develop and maintain cooperative and productive work relationships.

     

    EQUAL OPPORTUNITY EMPLOYER

    Responsibilities and qualifications listed are not all inclusive.

    Company Description

    Your Health Idaho allows you to shop, compare and choose the insurance plan that best fits your individual, family or small business needs. We know that choosing a health plan can be complicated and Your Health Idaho is here to help with the tools and resources you need including information about the premium tax credit and reduced cost-sharing. Consumer Connectors, including agents, brokers and Enrollment Counselors, are here to help you understand your options at no cost to you.