Benefits:

Dental insurance

Health insurance

Paid time off

Organization Overview:

Compass House provides safe shelter and services for runaway, homeless, and at-risk youth in Western New York. Our Rapid Re-Housing (RRH) program helps young people ages 18–24 transition from homelessness to stable, independent living through housing placement, financial assistance, and ongoing supportive case management.

Position Summary:

The Rapid Re-Housing Case Manager supports young adults in securing and maintaining permanent housing. Using a trauma-informed, client-centered approach, the Case Manager helps youth develop essential life skills, connect with employment and education opportunities, and access supportive services that promote long-term housing stability.

Key Responsibilities:

Conduct client intakes, assessments, and develop individualized housing and service plans.

Assist clients with locating safe and affordable housing; support lease negotiations and move-in coordination.

Provide consistent case management services, including home visits, goal setting, budgeting, and crisis intervention.

Collaborate with landlords, property managers, and community partners to support successful tenancy.

Maintain accurate and timely documentation in HMIS and internal databases.

Coordinate access to resources including mental health services, employment programs, benefits, and transportation.

Work in partnership with the Rapid Re-Housing Director and team to meet program goals and comply with funding requirements.

Attend staff meetings, trainings, and community provider meetings as needed.

Qualifications:

Bachelor’s degree in Social Work, Human Services, Psychology, or a related field required.

Strong understanding of trauma-informed care, youth development, and housing-first principles.

Excellent communication, time management, and organizational skills.

Must pass NYS background check.

Proficiency in Microsoft Office and ability to learn database systems (e.g., HMIS).

Valid NYS driver’s license and reliable transportation required for regular home visits and community-based work.

Compensation & Benefits:

$20/hour

Health and dental insurance.

Generous paid time off and holidays.

Opportunities for professional development and growth.