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Corporate Credit and Collection Professional

Z&A Recruiting

Corporate Credit and Collection Professional

San Antonio, TX
Paid
  • Responsibilities

    Job Description

    Large, National, San Antonio based Company is adding to their team. Company is very people centric with pride in the development of the team as well as in internal promotions. Company believes strongly in providing challenge and opportunity while really maintaining work life balance. Company has a single digit turnover rate – they foster a place where people enjoy going to work!

    Company has a great track record of team work and internal promotion. Offers path to other areas!!

    The Customer Account Representative handles collections of company customer accounts in their assigned portfolio, account reconciliations, and provides external customers and internal business partners with any information needed to process payment for invoices in a customer service oriented manner. These are customer service focused account maintenance and relationships; no hard collections from valued customers.

    This professional performs functions related to all areas of credit and collections, including, but not limited to, cash applications, reference checking, credit investigations, and collections.

    IMPORTANT TO THE TEAM:

    ·       Alignment with the company's mission and core business values

    ·       Collaboration with key internal/external resources

    ·       Participation in ongoing self-development.

    RESPONSIBILITIES:

    ·       Monitors assigned account portfolios, contacts customers for payment

    information on past due invoices, and documents all collection efforts

    ·       Resolves billing and customer credit issues and investigates historical data

    ·       Identifies high risk accounts and communicates information to management

    review and collaborates throughout collection process

    ·       Consistently communicates customer service and collection issues to internal

    business partners in a timely manner

    ·       Verifies customer account information is correct and updates as needed

    ·       Processes credit card payments and requests refunds

     

  • Qualifications

    Qualifications

    QUALIFICATIONS:

     ·       Strong customer service skills

    ·       Knowledge of accounting procedures, with understanding of invoices, statements

    of account receivables, payables, and various forms of payment remittances

    ·       Must have strong analytical and organization skills

    ·       Excellent communication skills, both written and verbal

    ·       Good judgement and decision-making skills

    ·       Ability to work with individuals and groups

    ·       Extensive knowledge of Fair Debt Collections Practices Act a plus

    ·       High school diploma or equivalent required

    ·       Out going personality

     

    Additional Information

    #ind123

    Compensation: 22-27 an hour based on exp.