ZAG Technical Services, we're hard at work building a future where technology is a competitive advantage for our clients.

 We're actively seeking a full-time, client-centered Systems Engineer to join our Engineering team.

 About the role

You’ll provide general Systems Engineering expertise on projects for ZAG clients, which include prominent leaders in the Agribusiness industry. You have the skills and knowledge to perform server/virtualization/cloud (Azure) work, but are just as comfortable rolling up your sleeves and racking switches occasionally. If you have consulting experience and/or tech lead experience, that would be a major plus.

ZAG Engineers take pride in the work they perform daily and work alongside some of the brightest minds in the industry. Systems Engineers at ZAG work as a team, and go above and beyond, applying their skills and expertise to advance ZAG’s mission, values, and goals.

 Our valued partners include Microsoft, Cisco, Citrix, VMWare, and Nimble Storage. Other platform knowledge will be taken into consideration based on alignment to ZAG’s technical offerings.

 Knowledge and Experience:

• Bachelor’s degree in related Information Technology field or equivalent experience
  o MCSE, MCITP, and MCP – strongly recommended
  o CCENT, CCNA, CCNP, VCP are all plus
  o Minimum 6+ years in various roles that demonstrate advanced knowledge of network engineering design, installation, and support
• Strong working knowledge of Windows 2019/2016/2012 server, O365, Azure, SharePoint, VMware ESX, Nimble, NetApp or other similar Storage Area Networks, Microsoft Terminal Servers / Remote Desktop Services, Citrix Xen solutions, Backup Solutions, Datto, Veeam, or Barracuda
• Strong knowledge of networking concerning configuration, troubleshooting regarding SDWAN, VLANS, Firewalls, Switches, and general Infrastructure.
• Knowledge of Cisco suite of products (Meraki, Stealthwatch, ACI, Umbrella a plus.
• Strong design capabilities regarding DR and ability to assess business continuity
• Advanced knowledge of performance tuning techniques to ensure maximum performance
• Advanced knowledge of Active Directory, Group Policies, DNS, DHCP, WINS
• Advanced knowledge of Windows 10, OS and associated MS Office Suite and Adobe Products
• Working experience with Disaster Recovery planning, implementation and testing
• Ability to multi-task and adapt to changes quickly
• Self-motivated with the ability to work in a fast-moving environment
• Professional and positive attitude; likes to work in team environment
• Interest, excitement and ability to stay current with changing trends in the information technology

 What you’ll be doing:

• Technical diagnosis of complex and diverse technical environments
• Providing onsite support to various clients when necessary
• Using a strong understanding of support tools and techniques, determine the root cause of issues and plan and implement the appropriate solution
• Analyze and optimize IT Infrastructure performance
• Demonstrate creativity and ingenuity to design improvements in implementation, maintenance and/or support of customers’ technical environments
• Understand Data Protection and Security needs to be proactive in the protection of information and data
• Demonstrate leadership in achieving results, especially when problems or projects have unexpected delays
• Communicate with clients and the team in an understandable, polite and friendly manner, both written and verbal. Demonstrate active listening, customer-care and patience

You’ll love this job if you are:

• Self-motivated with the ability to work in a fast-moving environment
• Professional with a positive attitude; you like to work in team environment
• Data protection focused; you understand security and always think about the protection of information
• Able to multi-task and adapt to changes quickly
• Interested and excited about IT and strive to stay current with changing trends in information technology

 About ZAG:

ZAG Technical Services empowers our clients’ success through intelligent business solutions that increase employee productivity, network security and team collaboration. We aim to ensure that our client’s IT investments drive ROI, provide a competitive advantage and help businesses grow. We do this by living our core set of values: Integrity Foremost, Client-Centered, Accountable Always, Teamwork Throughout, and Exceptional is the Goal.

 What ZAG has to offer:

• Competitive compensation package
• Benefits including medical, dental, vision, 401K and life insurance

 ZAG Technical Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees.

 ZAG Technical Services is an E-Verify participant and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.