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Collections Specialist

Zanes Law LLC

Collections Specialist

Tucson, AZ
Full Time
Paid
  • Responsibilities

    Zanes Law is one of the most successful law firms in Arizona because of the people who make up our team. We are adding to our settlement collections team and are looking for a highly motivated, driven Rockstar!

    All candidates who meet the listed minimum requirements are encouraged to apply for this Collections Specialist position.

    Job Purpose:

    A Collections Specialist is responsible for performing collecting and processing case settlements. This requires the Collections Specialist to perform all processing related to case management within the settlement phase of a personal injury case, such as: verification of all amounts or fees related to the case, coordinating reductions from medical providers, ensuring accurate and timely payment to all agencies, and for preparing the settlement disbursements to the client. A settlement coordinator must possess and demonstrate the highest level of self-initiative, a focus on detail orientation and accuracy, be goal-driven, and able to work in a fast-paced, high volume, team environment. This position requires the ability to organize and prioritize daily and weekly work assignments with the assigned case load; while ensuring the delivery of legendary customer service to all clients.

    Our Collections Specialists are responsible for performing all processing, duties, tasks, assignments required for the settlement phase of assigned personal injury cases, such as:

    Gains and maintains a comprehensive understanding of health insurance billing processes and procedures; ensuring that clients receive maximum benefits.

    Verifies all Medicare claims have been filed, files them as necessary, and actively works to move these claims towards conclusion.

    Verifies all AHCCCS, Medicare and ERISA chronologies, billing amounts, and liens are accurate and correct for settlement processing.

    Gains and maintains a comprehensive understanding of auto insurance policies and their application to personal injury claims.

    Collects and documents all medical records or documents necessary to the case, and verifies with providers, healthcare agencies, or associated subrogating agencies the accuracy of all documented amounts related to the case.

    Works collaboratively with finance staff to ensure all incoming settlement checks are properly documented and deposited; that checks are properly issued to lien holders and clients, and that the Firm's fees and costs are properly accounted and reimbursed.

    Prepares and creates case Settlement packets for review and approval by the assigned attorney; ensures that all settlement processing is completed and disbursements made in a timely and accurate manner.

    EDUCATION

    A minimum of a high school diploma or a General Education Degree (GED). Preferred: a minimum of an Associate’s Degree in a related field from an approved and accredited college or university.

    EXPERIENCE

    A minimum of three (3) years’ experience in an administrative or customer service role; preferably working in a personal injury law firm, insurance billing, accounts payable and receivable, or as an insurance adjuster.

    The ideal applicant will have significant work experience and success in the collections environment.

    CERTIFICATES, LICENSES, REGISTRATIONS

    None required

    OTHER SKILLS or ABILITIES

    An ability to handle sensitive and/or confidential documents and information and maintain confidentiality requirements.

    Intermediate proficiency with all contemporary office equipment including office computer software is required.

    Successful organizational skills, with a high level of attention to detail.

    Ability to work successfully in a dynamic environment.

    Excellent communication skills and ability to work well with others in a professional environment.

    This position works within an office environment and requires individuals to be on their feet intermittently during a work day.