This position is for an application engineer on the Coast Guard's Service Oriented Architecture (SOA) Team. You will work with senior architects, developers and system administrators on the SOA team and customers throughout the Coast Guard and Federal Government to design, build, operate, and support the Coast Guard's SOA solutions and Enterprise Service Bus (ESB) infrastructure. You will be part of the rotating on-call afterhours operations and maintenance support team.
Work with customers, architects, administrators, engineers and developers on the SOA team and various other Coast Guard technical teams to help architect, design, develop, implement and maintain mission-critical REST-based Service Oriented Architecture solutions and software applications for multiple Coast Guard business units.
Operate, maintain and implement continuous improvements to the SOA infrastructure to meet or exceed all SOA Service and Operating Level requirements. Responsibilities include but are not limited to: Configuration management/administration for SOA, evaluating, installing, upgrading, configuring, monitoring, testing and tuning SOA software and related products, backup and recovery policies and procedures, API Server configuration & maintenance (creating and maintaining policies, users, roles, and privileges), ESB tuning and performance monitoring, application/message flow tuning and performance monitoring.
Develop, validate, coordinate, lead and execute complex maintenance, failover and disaster recovery activities in a 7x24 mission-critical production environment.
Work in conjunction with architects to implement continuous improvements and updates to the Coast Guard's SPEAR architecture.
Provide 7x24 (rotating on-call duty) production support of applications and supporting software and infrastructure associated with the Coast Guard's SOA to meet mission-critical service level and operating level agreements.
Work effectively with SOA and other team members to troubleshoot and promptly identify and address problems.
Perform data analysis and report results related to SOA metrics to provide the team and the command with timely and accurate information pertinent to SOA service level and operating level performance.
Work with the SOA team to perform licensing, application and data and customer ticket management tasks as required. This includes (but is not limited to) procurement, loading, editing, configuring, restoring, tracking and removing licenses and applications at the request of our customers and tracking the progress and status of work orders and incidents.
Prepare clear written instructions and standard operating procedures.
Help to develop, write and validate enterprise governance standards.
Research, test, and coordinate SOA software patches/upgrades.
Work with the SOA team to develop, implement, and maintain SOA security policies.
Interact with technical teams and vendor support organizations to resolve technical issues.
Required Knowledge, Skills and Abilities:
Additional Desired Skills and Experience:
Zantech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.